Location Manager

4 weeks ago

Cairns, Queensland, Australia InvoCare Full time
Have you considered a career helping people and families through a difficult time in their life?
White Lady Funerals is a part of part of Invo Care, an industry leader within the funeral industry, we currently operate over 300 funeral locations, 17 cemeteries and 29 crematoria, throughout Australia, New Zealand and Singapore and growing.
About the role:
We are now accepting applications for a Location Manager to join our team on a full time basis.
The Location Manager has a strong focus on ensuring our brand is well known in the community, be results oriented and ensure the provision of quality service to our clients, embracing and advocating the company's culture and high service standards.
This role is required to build positive relationships with stakeholders, motivate a team, provide compassionate care and support to families during one of the most challenging times in their lives before, during and after the funeral.
About you:

You possess the capacity to lead, develop, and inspire your team by creating a workplace where people feel valued, challenged and proud to be part of the team
Operations, people and finance management for an extremely high-volume location
Ability to deliver profit objectives while ensuring outstanding customer service levels
Sensitivity to circumstances involving grieving people, their values and beliefs
Customer focused with the ability to communicate effectively to all levels of the public
Empathy to interpret the needs of people and clearly communicate options to clients
Competent administrative and computing skills and an eye for detail.
Flexibility to participate in after hour duties, including occasional weekend arranging.
Excellent written and oral communications skills
Hold a level of comfort in working with grieving families and the deceased
Unrestricted Driver's license

Benefits of joining Invo Care:
You may not have considered this industry before, but we provide vital services to families to assist them to celebrate the lives of their loved ones in a way that they would have wanted.
The benefits you can receive include:

Reward and recognition programs
Tailored induction and training programs
Well designed and fitted out locations with the latest facilities to assist in providing an exceptional client family experience
Networking opportunities across the business and with peers
Birthday and paid parental leave
Free access Employee Assist Program

How to Apply:

Invo Care is proud to provide our employees with a quality work environment and opportunity for both personal and professional growth.
If you are looking for a role that makes a difference and supports families in your community, click on apply and submit your application.
To learn more about careers at one of the Invo Care brands please visit our careers page: https://www.invocare.com.au/careers/
At Invo Care we are committed to building a respectful, diverse and inclusive workplace which reflects the communities we serve.
We encourage applications from people of all ages, nationalities, abilities, and cultures.

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