Program Delivery Officer

4 weeks ago

Coffs Harbour, New South Wales, Australia Serco Full time
Clarence Correctional Centre – Australia's Largest Correctional Centre
Located on the beautiful NSW North Coast
Up to $8000 relocation

Serco is a place where you can grow
Join a team of 12,000+ professionals across Asia Pacific (APAC) and experience a workplace of challenge, opportunity, and reward.
We offer lots of headroom for you to grow and flexible benefits to suit you in every stage of your life and career, including:

Flexible salary packaging options, including novated leasing for new and used vehicles
Benefits@Serco, which includes a great range of career support programs, well-being packages and financial benefits, available through us and our selected partners, including access to Fitness Passport
Generous employee referral program
Uniform provided, daily meals & onsite parking

Make an Impact at Serco
We are looking for a Program Delivery Officer to join our Rehabilitation & Reintegration Team at Clarence Correctional Centre.
This role plays a crucial part in reducing reoffending by delivering criminogenic programs designed to support positive change in inmates' lives.

About Clarence Correctional Centre
Opened in mid-2020, this 1,700-bed state-of-the-art facility is the largest correctional Centre in Australia.
Located on the beautiful NSW North Coast, approx.
6 hours' drive from Sydney and 3.5 hours from Brisbane, our region offers rainforests, epic headlands, sand dunes, and some of the best Australian beaches with a variety of multicultural cafes, restaurants, and friendly community towns.
As a Program Delivery Officer, you will:

Deliver therapeutic and criminogenic programs to inmates based on Offense-Related Program (ORP) objectives
Assess inmate suitability and maintain accurate documentation of progress
Evaluate and recommend strategies to improve participant attendance whilst considering the needs of individuals
Liaise with multidisciplinary teams and participate in ongoing training and development
Promote rehabilitation initiatives and contribute to reducing reoffending

Serco is a place for you
To be successful in this role, you'll have:

Qualification in Psychology, Criminology, Social Work, Social Sciences, Community Services, or other related discipline, or relevant industry experience
Certificate IV in Correctional Practice (Case Management) or completed within the first 24 months of employment
Ability to prepare and submit accurate reports within required timeframes
Experience in group facilitation, ideally dealing with complex mental health or behavioural issues (desired)

As a fast-growing and successful global company, Serco's services span Justice, Defence, and Health.
In joining us, you'll be part of a supportive culture that values diversity and offers long-term career opportunities.

Are you ready to do important work that really matters?
At Serco, we work with governments to deliver impactful solutions that change lives.
Join us to make a real difference in your community and beyond.
We celebrate diversity and encourage applications from Aboriginal and Torres Strait Islander people, LGBTQIA+ individuals, veterans, and people with disabilities.
Impact a better future at Serco

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