Claims Officer Inclusive Employment Australia

8 hours ago

Coffs Harbour, New South Wales, Australia SOCIAL FUTURES LTD Full time $60,000 - $80,000 per year

We have an exciting new opportunity for an experienced Claims Officer based in Coffs Harbour, Nambucca Heads, Woolgoolga, Orange, Dubbo, Cowra or Young. The Claims Officer can be full-time or part-time.

The Children, Youth, Families and Employment stream is responsible for the delivery of Inclusive Employment Australia (IEA) services. These employment services support people with a disability, injury or health condition to find and maintain employment.

The Claims Officer provides essential quality checking, processing of claims and administrative support to a team of consultants. This role will track outcomes, process claims and monitor caseloads to ensure optimal performance of the program.

Desired Skills and Experience:

  • Demonstrated experience in outcome claims within employment services
  • Proven ability of strong attention to detail and a process focused lens; and experience in administration, reporting, computer applications including MS Office Suite.
  • Capacity to ensure data integrity and an understanding of internal auditing requirements.
  • Well-developed interpersonal skills, including the ability to communicate effectively with a wide range of people and provide relevant and accurate information to stakeholders
  • Demonstrated ability to identify and prioritise issues, problem solve, generate solutions and work collaboratively to achieve successful outcomes
  • Ability to use technology to effectively undertake a wide range of administrative functions
  • Excellent written and oral communication, interpersonal and negotiation skills, with the ability to communicate sensitively and effectively with all people to ensure effective relationships
  • Demonstrated well-developed organisational, time management and administrative skills with the ability to plan, prioritise and meet deadlines
  • Working experience of employment services operating systems used by Inclusive Employment Australia.

About Social Futures:

Social Futures is an equal opportunity employer and will actively recruit our workforce from key communities, including Aboriginal and Torres Strait Islanders, LGBTIQSB, people living with a disability, people with lived experience and people from culturally and linguistically diverse communities.

Social Futures is committed to prioritising the safety and well-being of children and upholds the National Child Safe Principles. Working with Children, National Police Check & NDIS Worker Screener Check are mandatory requirements for all staff.

Our Benefits:

  • Generous Salary packaging options
  • Staff Well-being Program
  • Flexible working options
  • Opportunity to bank additional days leave per year
  • Access to ongoing Learning and Development
  • Staff Recognition Program and Organisational Celebration Events
  • Organisational paid Parental leave
  • Access to Pool Vehicles

How to Apply:

A cover letter demonstrating how your skills, education and professional experience meet the requirements of the role as outlined in the position description, should be submitted with your application.

To access a position description please click apply or clickhere

Applications close 24October 2025

For more information about Social Futures please visit our website:

For further information, please contact Julie Tayloron

Please note: Any advertisements or recommended videos which appear after our clip are generated by YouTube and Social Futures does not have control over what ads are displayed.

  • Senior Forensic Structural Engineer

    1 week ago

    Coffs Harbour, New South Wales, Australia Sedgwick Full time $120,000 - $180,000 per year

    The 'Apply with SEEK' option will be utilized for International applicants, mainly Australia. If this does not apply to you please use the 'Apply' option.By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career...

  • Oral Health Specialist Services Manager

    1 week ago

    Coffs Harbour, New South Wales, Australia Mid North Coast Local Health District Full time

    Employment Type: Permanent Full TimePosition Classification: Health Manager Level 1Remuneration: $84,436 - $112,331Hours Per Week: 38Requisition ID: REQ610312Advertising Closes: 4 November 2025 Employment with Mid North Coast LHD requires candidates to hold a valid authority to work in Australia (Aust Work Rights Visa).About the RoleThe Specialist Services...

  • Customer Service Representatives

    1 week ago

    Coffs Harbour, New South Wales, Australia Fletcher Building Australia Full time $60,000 - $90,000 per year

    Who We AreStramit is "Australia's leading vertically integrated steel manufacturer and total steel building material solutions provider" Part of the Fletcher Building Group employing 14,900 people across New Zealand, Australia and the South Pacific. Our connected purpose is focused on 'improving the world around us through smart thinking, simply delivered'...

  • Receptionist/Front Office

    2 days ago

    Coffs Harbour, New South Wales, Australia Arthur Street Dental Full time $45,000 - $65,000 per year

    Do you love making people feel welcome with a warm smile and genuine care?Join a dental team where your kindness and organisation truly make a differenceOur modern, patient-focused practice is looking for a Receptionist / Front Office Coordinator who brings warmth, positivity and professionalism to every interaction. In this key front office role, you'll...

  • Sport4All First Nations Inclusion Coach – Coffs Harbour

    1 week ago

    Coffs Harbour, New South Wales, Australia Get Skilled Access Full time $40,000 - $60,000 per year

    Position Title: Sport4All First Nations Inclusion Coach – Coffs HarbourProgram: Sport4AllLocation: City of Coffs HarbourEmployment Term: Fixed term 15 monthsTime Fraction: 0.6 FTE (3 days per week/22.5hrs a week)Remuneration:  $33 per hour (equivalent to $40,000per annum full-time) + 12% superGet Skilled Access is searching for the following person:A...

  • Office & Operations Manager – SMS Coffs Harbour

    2 days ago

    Coffs Harbour, New South Wales, Australia SMS Coffs Harbour Pty Ltd Full time $90,000 - $120,000 per year

    Office & Operations Manager – SMS Coffs HarbourLead, organise, and inspire with one of the region's most respected strata management teams.About UsAt SMS Coffs Harbour, we're leaders in the strata management industry — trusted for our professionalism, integrity, and commitment to exceptional client service.We manage a diverse portfolio of residential and...

  • Administration Officer Level 2

    2 weeks ago

    Coffs Harbour, New South Wales, Australia Mid North Coast Local Health District Full time $56,700 - $68,700 per year

    Employment Type: Permanent Part TimePosition Classification: Administration Officer Level 2Remuneration: $ $33.37 per hourHours Per Week: 20Requisition ID: REQ605228Applications Close: 13 October 2025 Employment with Mid North Coast LHD requires candidates to hold a valid authority to work in Australia (Aust Work Rights Visa). What you'll be doingProvision...

  • Administration Officer Level 2

    2 days ago

    Coffs Harbour, New South Wales, Australia NSW Health Full time $33,000 - $66,000 per year

    Employment Type: Permanent Part TimePosition Classification: Administration Officer Level 2 - MailroomRemuneration: $ $33.37Hours Per Week: 14Requisition ID: REQ606636Advertising Closes: 11 November 2025 Employment with Mid North Coast LHD requires candidates to hold a valid authority to work in Australia (Aust Work Rights Visa). What you'll be...

  • Project Officer

    1 week ago

    Coffs Harbour, New South Wales, Australia Department of Industry Full time $113,574 - $125,720 per year

    Project Officer (Clerk Grade 7-8)  Ongoing full-time (35 hours per week) opportunity Located in Coffs HarbourPackage includes salary $113,574 to $125,720 plus employer's contribution to superannuationThis role will require the Project Officer to travel to various national parks and reserves within the North Coast region, including both on road and off-road...

  • Project Officer

    1 week ago

    Coffs Harbour, New South Wales, Australia Job Details Full time $113,574 - $125,720 per year

    Project Officer (Clerk Grade 7-8)  Ongoing full-time (35 hours per week) opportunity Located in Coffs HarbourPackage includes salary $113,574 to $125,720 plus employer's contribution to superannuationThis role will require the Project Officer to travel to various national parks and reserves within the North Coast region, including both on road and off-road...