Customer Service Officer

3 weeks ago


Alexandria, Australia Randstad Australia Full time

Customer Service Officer - Post-Settlements

Are you home lending experience with a passion for Customer Service? Then this is the role for you

Your new company

Join one of the Largest Mortgage Brokers in Australia on their journey to open new kinds of opportunities for their customers as a Settlements Officer. This organization is passionate about delivering exceptional customer service and places the customer at the heart of everything and customer care is of utmost importance.

Your new role

As a Settlements Officer you will deliver high quality customer service and play a key role in making sure their clients and lenders are being provided with the best possible care on a day to day basis. This is a permanent position with fantastic career progression. We are looking for an energetic and confident communicator who will always put the customer first.

Some of your responsibilities will include:

Build and maintain relationships with clients and lenders by providing excellent customer service. Manage post-settlement transactions Create and maintain customer records. Attending to customer enquiries until they are resolved
Your skills and experience You've got 1 year of experience within settlements A genuine passion and strong commitment to customer service A thorough understanding of the home loan process. You love numbers Excellent written and verbal communication skills . Highly organised and have acute attention to detail You're great at building and maintaining relationships. Your benefits Accelerate your career with opportunities for career growth and development. Parramatta location and close to transportBe a part of a community that values innovation. Great team culture and ongoing training opportunities. Regular company-wide social events You will love working with them Your next step Does this sound like the right role for you? Then apply now Alternatively, please feel free to contact Ella Murray Golden - Consultant on or to discuss further. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background. skills settlements, post-settlements, client services, customer service, credit, loan processing, loan officer, home loan, home loan specialist
qualifications You've got 1 year of experience within home lendingsettlements or post-settlements
education Secondary School/High School

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