Customer Service Representative

3 weeks ago


Alexandria, Australia Michael Page Full time
  • $75k plus Super
  • 10 Minute Walk from Mascot Station

About Our Client

Our client is an FMCG industry leader in their field. They are experienced accelerated growth and are looking to expand their team. As a business they can offer:

  • A stable business in an unstable economic climate
  • Stimulating work in a fast-paced, intellectually challenging environment
  • Diverse and inspiring colleagues and approachable leaders
  • Easily accessible office, 10 minute walk from Mascot station

Job Description

This role will support customers with their ordering and general queries. This could look like:

  • Responding to queries via email and phone
  • Processing orders via SAP
  • Liaising with various internal stakeholders
  • Updating the CRM as required

Please note, this role is 8am-4pm or 9am-5pm Monday to Friday and will require you to work full time on site. No hybrid working arrangements are available.

The Successful Applicant

We are looking for someone with at least 3 years in an inbound customer service environment, with a focus on ensuring the customer experience always exceeds expectations.

You must also:

  • Have SAP experience
  • Be a team player
  • Show trainability and willingness to learn new things
  • Strong verbal and written communications skills (ESSENTIAL)
  • Knowledge of MS Office suite

Please note that only Australian and New Zealand Citizens, and Permanent Residents are eligible, as these roles are full-time and not suitable for Working Holiday, or Student Visa holders.

What's on Offer

Our client is an FMCG industry leader in their field. They are experienced accelerated growth and are looking to expand their team. As a business they can offer:

  • Competitive salary of $75k plus super
  • A stable business in an unstable economic climate
  • Stimulating work in a fast-paced, intellectually challenging environment
  • Diverse and inspiring colleagues and approachable leaders
  • Easily accessible office, 10 minute walk from Mascot station


  • Alexandria, Australia Accident Direct Australia Full time

    Join Our Team! Customer Service Representatives Wanted! Are you passionate about helping others during challenging times? Do you thrive in a fast-paced environment where every day brings new opportunities to make a difference? If so, we want you to join our team at [Company Name], a leading accident claim company dedicated to providing exceptional service...


  • Alexandria, Australia Page Personnel Full time

    Permanent Fulltime Opportunity - Opportunity to join a flourishing communications company **About Our Client**: Our client is one of the largest and fastest growing communications companies with operations Australia wide. They offer: - A faster and unique communications service that caters to both small and large businesses - A strong focus on ED&I and the...


  • Alexandria, Australia Page Personnel Full time

    Permanent Fulltime Opportunity Opportunity to join a flourishing communications companyAbout Our Client:Our client is one of the largest and fastest growing communications companies with operations Australia wideThey offer: A faster and unique communications service that caters to both small and large businesses A strong focus on ED&I and the actions to back...


  • Alexandria, Australia SGS Full time

    Company DescriptionWe are SGS - the world's leading testing, inspection and certification company. We are recognized as the global benchmark for quality and integrity. Our 96,000 employees operate a network of 2,700 offices and laboratories, working together to enable a better, safer and more interconnected world.Job Description:A Customer Service...


  • Alexandria, Australia DB Schenker Full time

    **Your tasks**: **Do you have a passion for aerospace? Want to help improve customer satisfaction?** We have a new opportunity for a highly engaging - **Customer Service Representative** to join our expanding national Airfreight team. We're looking for a true customer service superstar who puts the customers at the heart of all you do. - Please note, we are...


  • Alexandria, Australia National 360 Full time

    **About Us** National 360 provides high-quality Allied Health services to clients of all ages and abilities within the NDIS, Aged-Care, and Insurance sectors. At National 360, we facilitate a collaborative workplace environment, and we understand that transparency and honesty are core to building a trusting partnership between team members and leaders. When...


  • Alexandria, Australia Brandlines Pty Ltd Full time

    Brandlines is currently seeking a dynamic team player to join our NSW branch. In this rewarding position, you will be responsible for delivering quality Customer Service to our key customers. **As a Customer Service Team Member your key responsibilities will be**: - Managing customer enquiries with a strong resolution focus. - Running efficient case...


  • Alexandria, Australia Victorias's Basement Full time

    Victoria’s Basement has positions available in the ALEXANDRIA store for **FULL TIME** staff. We are seeking staff with Excellent Communication Skills, able to work in a fast paced and ever-changing team environment. Your duties will include Merchandising, Phone Inquiries, Counter sales, Light Cleaning and Unpacking of Stock as well as a high level of...


  • Alexandria, Australia SOS Print + Media Group Full time

    We are looking for an enthusiastic, service orientated professional to work as a member of our sales team. Adaptability and quick response to our client’s needs is integral as is the ability to manage complex projects with sensitivity. Demonstration of strong planning and organisational skills are essential as is eye for detail and accuracy. The role will...


  • Alexandria, Australia Victorias's Basement Full time

    Victoria’s Basement has positions available in the ALEXANDRIA store for **FULL TIME** staff. We are seeking staff with Excellent Communication Skills, able to work in a fast paced and ever-changing team environment. Your duties will include Merchandising, Phone Inquiries, Counter sales, Light Cleaning and Unpacking of Stock as well as a high level of...


  • Alexandria, Australia SOS Print + Media Group Full time

    We are looking for an enthusiastic, service orientated professional to work as a member of our sales team. Adaptability and quick response to our client's needs is integral as is the ability to manage complex projects with sensitivity. Demonstration of strong planning and organisational skills are essential as is eye for detail and accuracy.The role will be...


  • Alexandria, Australia Sirius People Full time

    ASAP Start - no WHV:- 6 Month Temporary Assignment - opportunity for Perm:- $32 p/h + Super:- Inner City locationSirius support is looking for a proactive and highly organised Customer Service Officer to join an established Not-For-Profit organisation based in Inner City SydneyTo be successful in this role you will need:Customer Service experience Excellent...


  • Alexandria, Australia Pharmacy Online Alexandria Full time

    **About this position** Hours of operation are Monday - Friday, 9am to 5 pm To be successful in this position you need, excellent written and verbal communication skills, a positive attitude and a love for being part of a team. The primary responsibilities for this role will include, but are not limited to; - Greeting our walk in customers and visitors. -...


  • Alexandria, Australia SGS Full time

    Company Description We are SGS - the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for quality and integrity. Our 96,000 employees operate a network of 2,700 offices and laboratories, working together to enable a better, safer and more interconnected world. **Job Description**: A Customer Service...


  • Alexandria, Australia SGS Full time

    Company Description We are SGS - the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for quality and integrity. Our 96,000 employees operate a network of 2,700 offices and laboratories, working together to enable a better, safer and more interconnected world. **Job Description**: A Customer Service...


  • Alexandria, Australia Victorias's Basement Full time

    Victoria's Basement has positions available in the ALEXANDRIA store for FULL TIME staff.We are seeking staff with Excellent Communication Skills, able to work in a fast paced and ever-changing team environment.Your duties will include Merchandising, Phone Inquiries, Counter sales, Light Cleaning and Unpacking of Stock as well as a high level of Customer...


  • Alexandria, Australia Michael Page Full time

    $75k plus Super 10 Minute Walk from Mascot StationAbout Our ClientOur client is an FMCG industry leader in their field. They are experienced accelerated growth and are looking to expand their team. As a business they can offer: A stable business in an unstable economic climate Stimulating work in a fast-paced, intellectually challenging environment Diverse...


  • Alexandria, Australia Marcs DL Support Office Full time

    **David Lawrence** has been designing for Australia's Professional Women for over 40 years. Never compromising on fabrication and fit and beloved by women who rely on consistency and timeless style. **Marcs** is synonymous for sophisticated cool. Known for our unique detailing and distinct features and will take you from work to weekend in distinct...


  • Alexandria, Australia Marcs DL Support Office Full time

    David Lawrence has been designing for Australia's Professional Women for over 40 years. Never compromising on fabrication and fit and beloved by women who rely on consistency and timeless style.Marcs is synonymous for sophisticated cool. Known for our unique detailing and distinct features and will take you from work to weekend in distinct style.sass & bide...


  • Alexandria, Australia A Man & His Cave Full time

    **Join the Vibrant Team at A Man & His Cave - Where Passion Meets Profession** **About Us**: Nestled in the heart of Alexandria, A Man & His Cave supercedes the traditional online home improvement store paradigm. We are a haven for those passionate in creating the ultimate entertainment space. Specialising in a wide variety of Man Cave essentials—from...