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Schedule Coordinator
2 weeks ago
- Each day, more than 10,000 Australians welcome the support of our home care team. As the provider with the highest number of nurses employed in the community in Australia, Bolton Clarke provides an extensive range of services. Our teams deliver best practice care with the highest standards of safety, clinical practice and governance, from highly specialised care and dementia support to help with home tasks, meals and social activities. You'll be supported by a passionate team of people dedicated to delivering excellent standards and quality of care. We're currently looking for a Schedule Coordinator for our Cairns office. Apply Now This is a permanent full-time position working on a rotating roster with hours including 6am-2pm, 7am-3pm and 8am-4pm. The role will be responsible for providing effective and efficient administrative support and assistance to our clinical and management team and will be scheduling direct-care staff to meet our clients' needs. Our Schedulers need to take a commercial view, looking at routine efficiencies, kilometres travelled, outsourcing levels, while balancing the needs of our customers cultural and lifestyle preferences. This role is complex and fast paced giving you the opportunity to stretch your rostering skills and analytical thinking.
'A week in the life'- Assist in scheduling client visits to staff with the appropriate skills in the appropriate areas, minimising staff travel and non-direct tasks
- Receive calls in relation to care recipient/external providers queries and ensure these are responded to in a timely manner
- Respond to calls appropriately within an administrative capacity
- Works with roster coordinator to ensure resources meet client demand
- Liaise with staff with regards to schedule changes
- Experience gained in a similar role including the navigation of multiple platforms
- Solid experience in administration
- Problem solving skills
- Confidence in decision making within a fast-paced environment
- Strong organisational skills
- Intermediate computer literacy (MS Office)
- Excellent communication skills
- Team player
- Access to attractive salary packaging benefits – increase your take home pay
- Work in a positive environment with a dedicated and supportive team
- Commitment to supporting your professional development
- Work/Life Balance
- Private Health Insurance Discounts
- Employee Assistance Program
- Annual Flu Vaccinations
- $15,900 Salary packaging + $2,650 meal and entertainment allowance
- Employee Assistance Program
- Work in a positive environment with a dedicated and supportive team
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