Customer Service/logistics Coordinator

2 weeks ago


Logan City, Queensland, Australia Findstaff Full time

Customer Service Administrator Casual position for hours per week (7am -3 -3:30pm) with the view for permanency after three months

Your new role


Reporting to the QLD Logistics Manager, the Logistics Coordinator / Customer Service role will be part of a supportive logistics team focused on delivering outstanding results based from our Beenleigh branch.


Your offerings to the team will include:

  • Facilitate the processing of customer orders, customer deliveries, customer returns and branch transfers in accordance with internal policies & procedures.
  • Act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.
  • Actively communicate with customers and be the main point of contact for existing clients.
  • Manage stock availability
  • Schedule transport
  • Assist with the annual stock‐takes and periodical cyclic counts
  • Process freight invoices
  • Assist and support Sales Engineers and Technical Team in meeting customer expectations; provide a comprehensive firstclass operational service
  • Experience in customer service
  • Strong attention to detail and accurate Data Entry skills
  • Excellent communications skills, both written and verbal
  • Proactive and takes the initiative; possess a strong sense of urgency required in a fastpaced environment.
  • Strong work ethics, open and reliable
  • Excellent team player, willing to do what it takes to get the job done

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