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Contact Centre Officer

3 months ago

Perth, Western Australia Adecco Full time
Our Client is seeking to recruit Passport Contact Centre Officers for immediate start.

Client Details
Our Federal Government Client is seeking to recruit Passport Contact Centre Officers for immediate start.

Description

Tasks include:

  • Respond to customer enquiries received through service delivery channels, predominantly via phone to provide accurate information to customers.
  • Achieve a high level of customer satisfaction through first contact resolution.
  • Excellent customer service and communication skills and an ability to work in a scheduled environment.

Profile
further details.

  • Relevant experience in a contact centre, government department or a similar business environment is an advantage.
  • Problem Solving
  • Navigation
  • Typing

Job Offer

  • Full time (Monday to Friday)
  • Up to 37.5 hour working week
- _Contract duration 12 months_
- _Australian Citizen's are welcome to apply_

_