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Care Manager
4 months ago
_We have an exciting opportunity for an experienced Care Manager to join our team in Oxley, Qld, offering telephone-based care for our clients._
myHomecare Group is the leading Home Care Package Provider in Australia.
Joining our group, you will be given opportunities to grow and progress your career that are unmatched in the industry.
This position will operate under Let's Get Care, our brand that offers a self-management model of at home aged care.
We cater our support to each client's unique care needs to ensure we have the best solution for every Home Care Package holder.
What will we offer you?
- Hybrid working days from the office and days from home
- Telehealth model of care no travelling to client's homes
- Full time, permanent employment, 95pm weekdays
- Induction program and ongoing training and upskilling
- Team events to celebrate our wins
- Be a part of a fun, outgoing family team atmosphere
As a Care Manager, you will:
- Deliver excellent telephone-based client care for elderly Australians including care planning, assessment and coordination
- Use your customer service and aged care management skills to make a mark on the community
- Develop, monitor, and reassess care plans in consultation with clients, their families and other healthcare professionals
- Work in collaboration with our Nurses, Regional and other Managers to facilitate, develop and shape our service offerings
- Monitor the budget of care packages and ensure clients understand service fees
- Manage client service delivery across all levels under the government funded Home Care Packages program
- Engage with internal teams to facilitate client onboarding
- Ensure compliance with all relevant legislative and industry standards
We are looking for someone with:
- Excellent communication skills and the desire to be a part of a high performing team
- Experience in aged care, with strong knowledge of Home Care Packages and the Aged Care Quality Standards
- Great computer skills in CRM systems, database management, Microsoft Office
- The right to work in Australia
- National Police Clearance or willingness to obtain (myHomecare will organise no cost)
