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Team Leader

2 months ago

Oxley, Victoria, Australia My Home Care Group Full time

Job Summary:

My Home Care Group is seeking a highly skilled and experienced Team Leader to join our team. As a Team Leader, you will be responsible for leading and motivating a team of community support workers to deliver exceptional client-centric services.

Key Responsibilities:

  • Leadership and Team Management: Provide guidance, mentoring, and training to a team of community support workers to ensure they have the skills and knowledge to deliver high-quality services.
  • Client Service Delivery: Work closely with clients, families, and guardians to ensure that their needs are met and that they receive exceptional care.
  • Operational Management: Manage the day-to-day operations of the team, including recruitment, training, and induction of new staff.
  • Quality Assurance: Monitor and improve the quality of services delivered by the team, ensuring that they meet the organization's standards and regulatory requirements.
  • Communication and Collaboration: Establish and maintain positive relationships with internal and external stakeholders, including office and field staff, clients, families, and guardians.

Requirements:

  • Experience: At least 2 years of experience in a leadership or management role in aged care, community services, or disability services.
  • Qualifications: Certificate III or IV in aged care or community services.
  • Skills: Strong leadership and management skills, excellent communication and interpersonal skills, ability to work independently and as part of a team, and proficiency in computer skills.

What We Offer:

  • Competitive Salary: A competitive salary package that reflects your experience and qualifications.
  • Opportunities for Growth: Opportunities for career advancement and professional development within the organization.
  • Collaborative Work Environment: A collaborative and supportive work environment that values teamwork and open communication.