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Asset Management Specialist
3 months ago
- Fun, collaborative team environment
- Flexible working environment with Head Office based in the The Rocks
hummgroup (ASX-HUM) is one of Australasia's most successful and enduring fintech organisations with a proud legacy of rewriting the playbook for digital spending.
We help people buy everything, everywhere, every day.What's so exciting about this role
The Asset Management team is responsible for managing customers through the term of their finance agreements and the end of term.
In this role, you will provide a high level of service to our customers, brokers and colleagues, providing knowledgeable and timely responses to requests.
What does an average day look like?
No day is average at hummgroup, but here's an idea of what you can expect to do in this role and what you will be responsible for:
- Action incoming requests and respond to requestors (customers, brokers, colleagues) within 1-2 business days or sooner.
- Provide payout letters, invoices or other documents as requested.
- Understand the payout calculation and be able to break down a payout amount to individual assets on a customer finance contract.
- Call customers or brokers where requested to do so.
- Manage return of assets to our remarketing partners where relevant.
- Identify incoming payout payments and manage allocation to relevant contracts.
- Reconcile finance contracts and arrange contract termination when all payments received.
- Coordinate release of security (PPSR) when assets paid out or sold.
- Work collaboratively with other areas of the flexicommercial team, including Collections, Credit & Risk, Accounts Receivable.
- Support the flexicommercial business to deliver exceptional broker and customer experience.
Who will thrive in this role?
You'll be expected to roll your sleeves up and really make things tangible. We are looking for people who are #influencers. People who are curious. People who make things happen, who see change as opportunity and who thrive in fast pace.
We are also looking for someone who brings:
- Excellent computer literacy including proficiency in Microsoft Office suite such as Excel, Outlook and Word.
- Degree qualified (or still studying) ideally in a finance related degree (economics, commerce, business, accounting etc).
- Good numerical and analytical skills.
- High attention to detail.
- Demonstrated initiative, drive, enthusiasm and tenacity.
- Strong customer service focus.
- Basic understanding of Loan, Rental and Finance Lease products.
- Ability to critically evaluate and make effective decisions.
- Excellent written and verbal communication skills.
- High level administration skills.
- Excellent organisational and time management skills.
- Aptitude for taking on new initiatives and rolling their sleeves up.
- Ability to collaborate with other departments and key stakeholders as well as work independently.
