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Aps3 Access Officer
3 months ago
36 per hour
The Opportunity:
Great opportunity to join the National Access & Reassessment Branch of a Federal Agency. As an APS3 Access Officer, you will be working directly with participants, applicants and their family representatives, providers, internal staff and external agencies, the branch aims to manage and resolve eligibility assessments and unscheduled plan reassessments within a timely manner
Geelong
$37.36 per hour + Super
6-12 month contract
Your responsibilities will include:
- Reviewing, processing and assessing documentation and ensuring all information is available for an access decision in accordance with policy and legislation.
- Making appropriate access decisions in accordance with delegated authority.
- Maintaining records and undertaking a range of data entry responsibilities in accordance with Agency standards and policies.
- Managing incoming and outgoing correspondence.
- Scanning and filing documents according to Agency standards and policies.
About you?
- Positive contemporary attitudes to people with disability
- Customer service experience
- Ability to work within the team and adapt quickly to a changing environment
- Experience working with Microsoft programs (Outlook, Excel and Word)
- Ability to work closely with the participant and their carer/s
- Ability to respond to and prioritise competing and often urgent requests in a calm and efficient manner while also maintaining high work standards and accuracy
- Ability to synthesis and analyse information and make decisions
- Adaptable communication and interpersonal skills
- Competency with IT systems
- You must be an
Australian Citizen to be eligible for this position
