Technical Support Representative

1 week ago


Sydney, New South Wales, Australia Linxio Full time

About the business
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Linxio is a fast-growing enterprise software provider founded in 2014. The software is a world-class GPS Fleet Management & team productivity software that helps businesses improve customer service, increase productivity, reduce costs and get maximum performance from their fleet, assets and team.
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Perks & Culture
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We are a laid back, tight knit team that thrives in our fresh and innovative tech start-up culture. Our leadership team is very approachable, and enjoys celebrating success while rewarding effort.
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When you join our team, you will flourish in this work culture, and be offered the following perks:******:
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Regular social activities - team lunches, Friday drinks, Switch tournaments, etc.
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Company laptop and equipment provided with all required software
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Regular and ongoing industry & product training
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About the role
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Register and dispatch GPS devices to customers
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Customer software account creation and setup user access
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Level 1 technical support by phone and tickets
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Coordinating installation of devices with our field technicians
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Update Hubspot CRM with status and notes on post sales stages
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Ad-hoc support/post sales tasks
********If you have experience in a similar role and are a tech savvy person looking for a career in a growing industry (IoT, GPS Tracking, Fleet Management) then this is the role for you.

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