Technical Support Representative

1 week ago

Sydney, New South Wales, Australia Axon Full time

Join Axon and be a Force for Good
:

At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.

Life at Axon is fast-paced, challenging and meaningful. Here, you'll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

Reporting to:

Manager, Global Support

Location:

Sydney, Australia (remote)

Your Impact

What You'll Do

  • Troubleshoot and resolve technical issues related to AXON Hardware and Software products
  • Assist customers utilizing problem solving skills and customer empathy.
  • Report bugs and trends to the necessary stakeholders and process/performance improvement suggestions to their manager.

What You Bring:

  • 2+ years technical support experience in supporting software, hardware, webbased solutions, or equivalent bachelors degree
  • Excellent verbal and written communication skills
  • Passion for helping people and solving problems
  • Strong comprehension of internet networking and routing
  • Proficient with Windows operating systems, mobile devices and cloudbased solutions
  • Strong analytical/troubleshooting skills
  • Proficiency with Microsoft Office
  • Strong interpersonal and communication skills, including excellent listening, conflict resolution and customer empathy
  • Ability to articulate at a technical level appropriate to the circumstance i.e. for clients with varying levels of IT knowledge and skillset
  • Ability to perform assigned tasks and projects quickly, accurately, and professionally
  • Selfdriven, ability to work independently and actively seeks out team needs and solution
  • System Administration or network and telecommunication specific certifications is preferred
Don't meet every single requirement? That's ok. At Axon, we Aim Far.

We think big with a long-term view because we want to reinvent the world to be a safer, better place.

We are also committed to building diverse teams that reflect the communities we serve.

Important Notes

  • The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions._
  • Some roles may also require legal eligibility to work in a firearms environment._
  • Axon's mission is to Protect Life and is committed to the wellbeing and safety of its employees as well as Axon's impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment._

  • Technical Support Representative

    1 week ago

    Sydney, New South Wales, Australia SevenRooms Full time

    The Team & RoleWe are looking for a Technical Support Representative to join our growing team in APAC. You will work directly with hospitality operators across the globe to troubleshoot issues, instruct and teach product functionality, and strategize to maximize our customers' Return of Investment. This role is imperative in advancing our mission to provide...

  • Technical Sales Representatives

    1 week ago

    Sydney, New South Wales, Australia Affordable Recruitment Services Full time

    We are seeking enthusiastic and experienced Technical Sales Representatives, who will succeed in providing infrastructure solutions through sales and product support to new and established markets.Our client, a leading Geosynthetic Specialist with 40 years in market experience providing infrastructure solutions through the innovative use of geosynthetic...

  • Technical Support Representative

    1 week ago

    Sydney, New South Wales, Australia Anávo Full time

    Permanent Full-time AnywhereDate Posted:Job Reference ID:15963Location:SydneyGeneral Job Description:The CompanyOur client is a fast growing international manufacturer, specializing in Energy Storage systems and solutions in residential and commercial Solar and they are now expanding their teams in Brisbane, Sydney & Melbourne.The OpportunityThe chance to...

  • Technical Sales Representative

    1 week ago

    Sydney, New South Wales, Australia Gateway Synergy Recruitment Full time

    The CompanyOur client is a well-known company in the building materials sector, specializing in providing innovative solutions for concrete floor slab designs. With their headquarters in Brisbane, they have a global presence in multiple countries, offering steel and synthetic fibers for reinforcing concrete in the construction field.The PositionAn exciting...

  • Technical Sales Representative

    1 week ago

    Sydney, New South Wales, Australia BMS Performance Australia Pty Full time

    Technical Sales Representative - Capital Equipment Up to 130k base + FMV + Super Sydney focused role (occasional regional travel) Positive and friendly culture Supportive management team within a global companyThe CompanyOur client is a global player in the food processing machinery space. They have an incredibly strong foothold in the market having been...

  • Technical Customer Support Representative

    1 week ago

    Sydney, New South Wales, Australia Stryker Group Full time

    Why customer service at Stryker?Are you interested in making a difference in healthcare by assisting sales reps and building relationships with customers? As a member of our customer services team, that is exactly what you will doHere, you willbe a part of a dynamic and supportive team that provides solutions to our customers in their time of need. Stryker...

  • Technical Customer Support Representative

    1 week ago

    Sydney, New South Wales, Australia Stryker Full time

    Why customer service at Stryker?Are you interested in making a difference in healthcare by assisting sales reps and building relationships with customers? As a member of our customer services team, that is exactly what you will do Here, you will be a part of a dynamic and supportive team that provides solutions to our customers in their time of need. Stryker...

  • Technical Sales Representative

    1 week ago

    Sydney, New South Wales, Australia Ignite Specialist Recruitment Services Full time

    Contract TypePermanentReferenceBHIndustrySalesSalaryper annum - Min: AUD Max: AUD 90000Technical Sales Representative - Rail, Mining, AutomotiveCompany Overview: Our Client, a dynamic and successful Australian-owned company, leads the way in designing, manufacturing, and selling cutting-edge electronic products, software, and services for the automotive,...

  • Technical Sales Representative

    1 week ago

    Sydney, New South Wales, Australia people2people Full time

    The CompanyLeading global provider of high-quality cement and specialized waterproofing materials. They are currently seeking a dynamic and experienced Technical Sales Representative to join the team and cover the East Coast of Australia.Key Responsibilities: Building and maintaining relationships with architects, developers, engineers, and construction...

  • Technical Support

    1 week ago

    Sydney, New South Wales, Australia Roc Consulting Full time

    GENEROUS SALARY PACKAGE NEGOTIABLE ON EXPERIENCE PRE & POST SALES ENGINEERING SUPPORT ROLE AS TECHNICAL PRODUCT EXPERT SUPPORTING DEALERS NATIONALLY FOR A WORLD LEADING MANUFACTURERCompanyThis global business is a world leading manufacturer of mission critical radio and wireless communications technology. For decades they have been the selected partner and...

  • Technical Sales Representative

    1 week ago

    Sydney, New South Wales, Australia TheDriveGroup Full time

    Technical Sales Representative- Up to $100k plus super:- FULLY REMOTE:- Work across the best AI product aroundOur client, an exciting AI startup, is looking to continue to scale their team as they enter the next phase of growth, and looking for bring on a Technical Sales Specialist.About the role: Manage business relationships with existing accounts and...

  • Title: Technical Lead

    1 week ago

    Sydney, New South Wales, Australia Technical Concept GmbH Full time

    Location: Design & Support Centre, Sydney, NSW, AU Date Posted: 11 June 2024 Since 1977, King Livinghas pioneered quality Australian design, continually pushing the boundaries of what furniture can achieve.Designed to adapt to our changing lives and last for generations, our furniture marries the power of innovation with traditional handcrafted methods.King...

  • Title: Technical Lead

    1 week ago

    Sydney, New South Wales, Australia Technical Concept GmbH Full time

    Location: Design & Support Centre, Sydney, NSW, AU Date Posted: 11 June 2024 Since 1977,King Livinghas pioneered quality Australian design, continually pushing the boundaries of what furniture can achieve. Designed to adapt to our changing lives and last for generations, our furniture marries the power of innovation with traditional handcrafted...

  • Technical Support Representative

    1 week ago

    Sydney, New South Wales, Australia Linxio Full time

    About the business***Linxio is a fast-growing enterprise software provider founded in 2014. The software is a world-class GPS Fleet Management & team productivity software that helps businesses improve customer service, increase productivity, reduce costs and get maximum performance from their fleet, assets and team.***Perks & Culture***We are a laid back,...

  • Technical Sales Representative

    1 week ago

    Sydney, New South Wales, Australia BMS Performance Australia Pty Full time

    Technical Sales Representative - Hydraulic Hose and Fittings NSW focused customers Market Leading Products Salary up to $120k base + bonus + super + 16k car allowanceTHE COMPANYEmploying over 3,000 staff worldwide, and with manufacturing facilities across the globe, our clients are one of the world's leading manufacturers and suppliers of Hydraulic and...

  • Technical Support Representative 2

    1 week ago

    Sydney, New South Wales, Australia Dexcom Full time

    About Australasian Medical and Scientific Limited (AMSL) and New Zealand Medical & Scientific (NZMS):AMSL and NZMS are affiliated with Dexcom, a prominent player in revolutionizing diabetes care through CGM technology. The companies operate 6 commercial divisions and partner with top-notch medical device, pharmaceutical, and scientific innovators to advance...

  • Technical Support Representative 2

    1 week ago

    Sydney, New South Wales, Australia Dexcom Inc. Full time

    About Australasian Medical and Scientific Limited (AMSL) and New Zealand Medical & Scientific (NZMS):AMSL and NZMS are subsidiaries of Dexcom, a worldwide leader in transforming diabetes care and management by providing CGM technology to help patients and healthcare professionals better manage diabetes. AMSL and NZMS currently operate 6 commercial divisions...

  • Technical Representative Nsw

    1 week ago

    Sydney, New South Wales, Australia On AG Full time

    At a Glance:Born in Switzerland, named one of the country's top start-ups, On has come a long way in a short time.Available today in over 50 countries and cited as "the fastest growing sports company in the world", its success comes down to two reasons: incredible products - and incredible people.Our On Oceania Team is excited to offer the position of...

  • Technical Sales Representative

    1 week ago

    Sydney, New South Wales, Australia u&u Full time

    We are seeking a dynamic and motivated Technical Sales Representative to join our growing client in the Construction industry. Location: Remote (Sydney-based) Benefits:Competitive salary with commission incentives; Car allowance of $20,000 to support travel requirements; and Opportunities for career growth Key Responsibilities:Identify and pursue new...

  • Technical Support Engineer

    1 week ago

    Sydney, New South Wales, Australia Cox Purtell Full time

    Job Summary: The Technical Support Engineer will assist customers with their expertise in Application Support, focusing on integration within our platform. This role is responsible for managing and resolving issues and escalations for the customer, providing technical guidance to address their business needs, and handling complex integration challenges. The...