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HR Solutions Advisor
3 months ago
Simplot Australia is a food manufacturing and agriculture business encompassing potato, vegetable, seafood, and sauce operations that supply a wide range of frozen, shelf-stable and chilled products to Australia and New Zealand's major retail and food service customers.
As a leading provider of quality, nourishing and sustainable food, we are focused on creating food Australians and New Zealanders love by maximising value from the best Australian-grown produce and global seafood.
Our iconic brands have been an integral part of Australian life for generations, and include the likes of Leggo's, Birds Eye, Edgell, John West and Chiko.
We have five manufacturing sites in Australia and six sales sites and employ almost 2000 people across these operations. We are an integral part of the global J.R. Simplot Company.Culture and Benefits:
Fuelled by our Purpose to Contribute to Feeding our World, we imagine a better future and set goals to reach it.
- Respect for Resources
- Spirit of Innovation
- Passion for People
We care about creating an environment that promotes safety and wellbeing and where our people feel supported, respected and empowered.
We do not tolerate any form of discrimination and are committed to providing equal opportunities for all our team members.
Simplot is passionate about cultivating a future where good ideas and inspiring possibilities have the chance to grow.We want our team members to build exciting and fulfilling careers with us and offer professional and personal growth opportunities.
The Perks:
- Flexible working arrangements and a variety of engaging health and wellbeing programs
- Diverse leadership development programs and professional development support
- Employee reward and recognition program
- Bonus incentives
- Discounted health insurance and gym memberships
Sensory Club Program
- Enjoy and taste our new product launches and access to our culinary cooking sessions
- Novated car leasing agreements
- Income protection insurance
- Opportunity to purchase additional annual leave
Simplot in Australia values the innovation and relationship building that comes from face-to-face connection but also recognises the need for flexibility in the lives of our team members.
This is why we have a hybrid work environment, with one dedicated day per week where we all come together to maintain our successful culture of innovation, connection and collaboration.
About our role:
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Support HR activities for the ANZ / Asia Pacific Region:
Able to consider full-time or part-time (4 days per week):
Based at our corporate head office in Mentone/Moorabbin / hybrid working
We now have an exciting opportunity to join our HR Solutions team based at our corporate head office in Mentone / Moorabbin.
The HR Solutions APAC team supports HR activities for the Asia Pacific Region, primarily Australia and New Zealand as well as India, South East Asia, China, Japan and Korea.
Reporting to the HR Solutions Leader APAC, as a
HR Solutions Advisor you will be the first point of contact for Employees and Managers with HR process and system related queries that cannot be resolved through employee self-service; including but not limited to Onboarding, Position Management, Job Changes, Performance Management, Employee Benefits, Offboarding and more.
You will play a key role in delivering a positive employee experience by providing outstanding customer service through inquiry management and resolution, researching solutions, and escalating complex inquiries as needed.
What you will do:
- Serve as the first point of contact for employees and managers with General HR process and HR Information System queries via various intake channels (e.g., Teams, phone, ticketing system).
- Utilise HR Ticketing system to address, track and resolve HR customer inquiries in line with Service Level Agreements.
- Partner with Centres of Excellence (COEs) to execute cyclical HR activities such as Performance Management, Compensation Awarding and Talent Review.
- Administer key HR processes such as reviewing and approving HRIS workflows, processing new hires, Job & Pay changes, generating Contracts and managing Offboarding process.
- Partner with Total Rewards COE and external vendors to administer Benefits programs for Australia and New Zealand.
- Monitor compliance for specialty areas of HR function (i.e. Audits, Visa Compliance).
- Create, maintain and follow standard work instructions with a focus on continuous process improvement, automation and standardization.
- Participate in and lead project initiatives to improve and implement HR processes, practices and procedures.
About you:
- Relevant experience and/or tertiary qualifications in HR or businessrelated discipline.
- You have a solution and serviceoriented approach to problem solving.
- Exce
