Manager, Records

2 weeks ago


Brisbane, Queensland, Australia Queensland Building and Construction Commission Full time
Key Outcomes and Accountabilities

The aim of this role is to:

  • Lead and manage the Records team. Provide leadership, inspiration and mentorship. Ensure team members are productive, efficient, and working collaboratively as part of a high performance work unit.
  • Provide high quality advice to executive management, information custodians and staff on contemporary records management practices including records lifecycle, records management, and specific complex and sensitive issues as they arise
  • Develop, implement and manage initiatives to improve the QBCCs records management governance, capabilities, costs, quality and practice through effective knowledge transfer & training strategies.
  • Drive the continued rollout of the Electronic Document and Records Management System (eDRMS) resources, processes and budget including any operational interfaces with other systems where information and/or records may be located, such as, SharePoint, OneDrive, Salesforce.
  • Highly developed skills in building and sustaining positive relationships with team members, divisions and stakeholders by developing effective networks, consulting, negotiating and collaborating to achieve results.
  • Demonstrated experience in developing strategic and operational plans, roadmaps, concept briefs, business cases and project plans to successfully deliver records management initiatives.
  • Demonstrated experience and stakeholder engagement with executive leaders to identify, escalate and resolve records management risk and issues.
  • Demonstrated leadership and guidance on organisational objectives to management and staff on strategic and operational planning activities.
  • Demonstrated proficiency and experience in Records Management as it applies to QBCC, with a maintained high standard of practice and a commitment to ongoing development and improvement.
  • Demonstrated ability to lead, mentor and develop employees (direct reports), identifying key learning opportunities for staff and empowering them by actively delegating tasks.


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