CRM Manager

1 week ago

Sydney, New South Wales, Australia King Living Full time
An opportunity to lead, drive and execute the CRM strategy.

  • Established innovative Australian brand with huge growth potential.
  • Collaborative & inclusive working environment based in our Support Office
Since 1977,

King Living has pioneered quality Australian design, continually pushing the boundaries of what furniture can achieve. Designed to adapt to our changing lives and last for generations, our furniture marries the power of innovation with traditional handcrafted methods.

King Living has expanded from a homegrown business into a global brand. A family owned and run Australian company headquartered from our Support Centre in Sydney, our Showrooms and manufacturing centres span Australia, New Zealand, United Kingdom, Canada, Singapore, Malaysia, China, and Thailand.

At

King Living, we are dedicated to creating simplicity and balance in both our living spaces and our work environment. We take pride in our past accomplishments and are thrilled by the possibilities of the future.

The Opportunity
***
The Role:
  • A newly created opportunity to own the CRM for King Living
  • Define King Living's global digital ecosystem strategy for digital and CRM platforms.
  • Optimise lead management and first party data for the online customer journey.
  • Develop and execute customer lifecycle and triggerbased contact strategies.
  • Drive membership acquisition across all markets
  • Set, monitor and review metrics and postcampaign analysis to optimise campaigns.
  • Collaborate with our content team to develop engaging content aligned with the business outcomes.
  • Manage the briefing process to ensure campaigns are delivered on time and on brief.
  • Continuously analyse customer insights to drive ROI, customer database health, and purchasing behaviours
  • Own delivery, optimisations and reporting of all automated campaigns.
  • Define briefs, rules, data/tech requirements, system integrations, and procedures for CRM health.
  • Collaborate with marketing, retail, eCommerce, IT and our CX teams for digital roadmap.
  • Manage relationships with our 3rd party vendors and agencies.

About You:

  • Bachelor's degree in marketing, business, or a related field
  • 7+ years of experience in CRM and digital marketing
  • Proven track record of developing and implementing successful CRM programs (experience in Emarsys is preferred)
  • Passion for the endtoend customer journey and using data to eliminate roadblocks and identify opportunities
  • Experience in data management and analytics
  • Strong analytical and problemsolving skills
  • Ability to think commercially, strategically and tactically
  • Excellent communication and collaboration skills
  • Experience in the retail or furniture industry is highly desirable.

King Living Benefits and Our Offer to You

  • Career development and ongoing product training
  • Supportive and friendly team environment with a true family feel
  • Generous employee, family, and friends 'product discounts
  • Discounted health insurance, retail brands and vouchers
  • Paid Parental leave.
  • Australian owned company with a growing global footprint
  • EAP to support your ongoing health and wellbeing.
  • King Living is an equal opportunity employer, all applicants will be considered regardless of your race, sexuality, religion, colour, gender identity or parental status._
  • To be considered for this role you must be an Australian Citizen or Permanent Resident with full working rights to work and live in Australia._

  • Account Manager/sales Associate

    1 week ago

    Sydney, New South Wales, Australia CRM Strategy Full time

    At CRM Strategy, we're on a mission to become Australia's premier, independent CRM/CX consultants, using best in class technology solutions to solve complex business challenges.To support strong recent growth, we have a newly created role for a pro-active and motivated customer focused individual to join the CRM Strategy team as an Account Manager/Sales...

  • CRM Manager

    1 week ago

    Sydney, New South Wales, Australia Stan Entertainment Pty Full time

    Stan is an industry-leading streaming service used by millions of customers throughout Australia across some of the world's leading global consumer electronics brands including Samsung, LG, Sony and Microsoft.There's an exciting new opportunity for an experienced customer-centric, insights-led creative CRM Managerto join the growing Marketing team at Stan on...

  • CRM Manager

    1 week ago

    Sydney, New South Wales, Australia Splend Full time

    About UsSplend provides people from all walks of life the freedom to earn an income through flexible, all-inclusive car subscriptions. Our unique products offer rental or rent-to-buy options for rideshare and delivery drivers who work with platforms such as Uber, AmazonFlex and more. Essentially, we empower people to take charge of their own career and...

  • CRM Manager

    1 week ago

    Sydney, New South Wales, Australia eFinancialCareers Ltd. Full time

    CRM Manager ClearScore Technology Limited Sydney, Australia CRM Manager ClearScore Technology Limited Sydney, Australia Posted 7 days ago Permanent Competitive CRM Manager We're seeking an ambitious CRM Manager who is passionate about helping people across Australia and New Zealand improve their finances. ClearScore has one of Australia's largest fintech...

  • Designer

    1 week ago

    Sydney, New South Wales, Australia CRM Strategy Full time

    Our mission is to become Australia's premiere independent CRM/CX consultant, using best-in-class technology to solve complex business challenges. We've been the CRM space for over 26 years and are expanding our business to encompass new technology solutions to grow our capacity to serve a broader range of clients and provide them with deeply integrated...

  • CRM Manager

    1 week ago

    Sydney, New South Wales, Australia NSW Government -Department of Customer Service Full time

    Customer Relationship Marketing (CRM) Manager, Temporary role for 12 months, Sydney locationAre you a CRM Manager looking for an exciting opportunity working on some of the most important programs and campaigns in NSW?We're looking for a dedicated, dynamic, passionate and agile leader to guide a team of highly skilled CRM specialists.The Customer Marketing...

  • Marketing Coordinator

    1 week ago

    Sydney, New South Wales, Australia CRM Strategy Full time

    Our mission is to become Australia's premiere independent CRM/CX consultant, using best-in-class technology to solve complex business challenges. We've been the CRM space for over 26 years and are expanding our business to encompass new technology solutions to grow our capacity to serve a broader range of clients and provide them with deeply integrated...

  • CRM Manager

    1 week ago

    Sydney, New South Wales, Australia Mable Full time

    We're powered by purposeMable is an online platform connecting Australians looking for disability and aged care support to independent support workers. Since 2014, we've been helping our community live their kind of independence, and today we're one of Australia's largest and fastest growing healthtech platforms.We have been recognised in AFR's Fast 100...

  • Lifecycle CRM Manager

    1 week ago

    Sydney, New South Wales, Australia Compare Club Full time

    Key leadership role, lucrative base salary Vibrant & inclusive culture where achievement is valued & celebrated Work for an innovative and secure organisation with big growth plansThe Lifecycle CRM Manager is a strategic and data-driven marketing professional responsible for developing and executing multi-channel marketing programs that drive internal...

  • Lifecycle CRM Manager

    1 week ago

    Sydney, New South Wales, Australia Compare Club Full time

    Key leadership role, lucrative base salary, flexible working Vibrant & inclusive culture where achievement is valued & celebrated Work for an innovative and secure organisation with big growth plansCompare Club, we created a fun, energetic, engaging environment where we recognise & invest in the talent we have onboard.TheLifecycle CRM Manager is a strategic...

  • Senior Crm Manager

    1 week ago

    Sydney, New South Wales, Australia Zip Pay Full time

    Drive business growth and lifelong brand advocates through various marketing and lifecycle initiatives Partner with the multitude of stakeholders to create valuable experiences for our users Work flexibly from our beautiful Sydney office Start your adventure with Zip You will help ideate, develop and implement a range of marketing and lifecycle initiatives...

  • Senior CRM Manager

    1 week ago

    Sydney, New South Wales, Australia Zip Full time

    Drive business growth and lifelong brand advocates through various marketing and lifecycle initiatives Partner with the multitude of stakeholders to create valuable experiences for our users Work flexibly from our beautiful Sydney office Start your adventure with Zip You will help ideate, develop and implement a range of marketing and lifecycle...

  • CRM Manager

    1 week ago

    Sydney, New South Wales, Australia Onset Full time

    Exquisite. Timeless. An Iconic Pursuit.With an illustrious legacy spanning over four decades, this esteemed luxury retail furniture brand is currently embracing the digital era, envisioning a mesmerising customer journey that befits its lofty statureImmerse yourself in the unparalleled allure of this unique brand, embarking on an extraordinary global...

  • CRM Operations Manager

    1 week ago

    Sydney, New South Wales, Australia Ashurst LLP Full time

    The Opportunity:We have an opportunity for an experienced Business Development (BD) professional to join our Client, Markets & Growth (CMG) team in either Sydney, Brisbane, Melbourne or Perth on an initial 12 month FTC basis.To deliver on Ashurst's 2027 strategy ambition, we are investing in re-defining our approach to business development, both within the...

  • CRM & Insights Manager

    1 week ago

    Sydney, New South Wales, Australia Merck Group Full time

    Work Your Magic with us Ready to explore, break barriers, and discover more? We know you've got big plans – so do we Our colleagues across the globe love innovating with science and technology to enrich people's lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of...

  • CRM Analyst

    1 week ago

    Sydney, New South Wales, Australia Randstad Australia Full time

    Your new companyAre you passionate about redefining modern luxury through exceptional innovation? This renowned global brand are dedicated to crafting extraordinary experiences that leave a lasting impression. Your new company believes in the power of diversity and inclusion to drive innovation and excellence. They are committed to creating a workplace where...

  • CRM Analyst

    1 month ago

    Sydney, New South Wales, Australia Randstad Australia Full time

    Your new companyAre you passionate about redefining modern luxury through exceptional innovation? This renowned global brand are dedicated to crafting extraordinary experiences that leave a lasting impression. Your new company believes in the power of diversity and inclusion to drive innovation and excellence. They are committed to creating a workplace where...

  • CRM Analyst

    3 weeks ago

    Sydney, New South Wales, Australia Randstad Australia Full time

    Your new companyAre you passionate about redefining modern luxury through exceptional innovation? This renowned global brand are dedicated to crafting extraordinary experiences that leave a lasting impression. Your new company believes in the power of diversity and inclusion to drive innovation and excellence. They are committed to creating a workplace where...

  • CRM Specialist

    1 week ago

    Sydney, New South Wales, Australia TSHR Full time

    CRM Specialist: Location:Sydney Job type:Permanent Salary:Negotiable Contact:Tamara Michaeil Job ref:BBBH10365_ Published:10 minutes ago Expiry date: Are you passionate about luxury brands and experienced in customer relationship management (CRM)? We are currently seeking a dedicated CRM Specialist to join an esteemed luxury brand house and play a pivotal...

  • CRM Specialist

    1 week ago

    Sydney, New South Wales, Australia ClearScore Full time

    Position: CRM Specialist Company: Join our team and be part of a group of passionate individuals dedicated to making a positive impact. We are looking for a CRM Specialist to assist people in Australia and New Zealand in enhancing their financial situations. We are in search of a motivated CRM Specialist who is enthusiastic about aiding individuals in...