![The Star Entertainment Group](https://media.trabajo.org/img/noimg.jpg)
Hotel Trainer
2 weeks ago
About us
The Darling is proud to be Sydney's first and only luxury hotel to receive the prestigious Forbes five-star rating.
With a focus on glamorous individuality of luxury, our team go above and beyond to provide personalised service and memorable guest experiences.
Key responsibilities in the role are but not limited to:
- Design quality learning outcomes linked to agreed deliverables and outcomes
- Develop and implement Hospitality skills training with Forbes standard and onboarding programs.
- Design and coordinate selfpaced learning modules in alignment with facetoface training relevant to Forbes service standards.
- Encourage a positive working environment
To be successful in this role you will:
- Extensive experience in Hospitality and/or Guest Service
- Previous experience implementing and/or delivering training program is desirable
- Motivating and highly passionate in delivering guest excellence
- Passion to deliver and develop the team to success
- Good organisation and leadership skills
Our benefits
- FREE buffet meal at our back of house staff dining room
- 30% Discounts across awardwinning restaurants
- Discounts on accommodation in our luxury hotels
- Paid Parental leave from Day 1, Secondary Carer's leave also on offer
- Mental Health and Wellbeing services
- Diversity & Inclusion areas of focus include Multicultural, Gender, Aboriginal & Torres Strait islander and LGBTQI+
- Lifestyle discounts including gym memberships and laundry services
- Discounted staff parking every day including weekends and late nights
- Paid training, ongoing career development opportunities
About The Star
The Star is a Founding Partner and Major Corporate Partner of Women in Gaming and Hospitality (WGHA) and is recognised in the Australian Workplace Equality Index (AWEI) which evaluates LGBTIQ+ inclusiveness in the workplace.
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