UX Designer

1 week ago


Docklands, Victoria, Australia MLC Life Insurance Full time
Are you committed to bringing your best to life every day?

At MLC Life Insurance, we're proud of our history of protecting Australians for over 135 years. We provide flexible, affordable, and innovative insurance products to almost 1 million Australians.

We're Australian-led and managed, and part of a global network through our partnership with one of the world's leading life insurers, Nippon Life Insurance Group.


We're driven by a powerful purpose, providing our customers and their families with a Promise for Life to be there when they need us most - and that's a great purpose to bring us together at work every day.


We work hard to deliver a total customer experience that keeps our customers and partners at the forefront of all our decisions.

We're a values-driven business that strives for high performance and growth as we look towards the future.

The Role
Reporting into the Head of Value Creation, the UX Designer role is a 12-month fixed term contract opportunity.

We are delivering a major enterprise wide program of work and change which will deliver significant and positive changes for our partners, advisers and customers.


Our team of UX designers at MLC Life Insurance help shape our digital products by balancing customer and partner needs, business goals and technology to drive measurable value.

By leading and facilitating problem solving processes, we frame problems and solutions through a user lens.

With cross functional alignment, user first mentality and design thinking, we create an experience that is aesthetically pleasing, technically refined and delightful to use.


You will be responsible for working with a wide variety of stakeholders across the MLC Life Insurance business to understand our proposition, how and where we play in the life insurance marketplace and how it translates to our digital experience for our customers.


About you


With a strong user first mentality and human-centred design approach, you possess a minimum of 5+ years of design experience in a similar capacity.


You can clearly demonstrate your technical capabilities, your keen eye for design aesthetics and have built up an excellent portfolio showcasing your UX design work.


You have a passion for delivering traditional user tasks and actions into transformative digital experiences for your stakeholders and customers.


Lastly, your curiosity and customer-obsessed mindset will enable you to put yourself in the shoes of your users, understanding every touch point of the customer journey with an end-to-end view of the customer experience.

Other technical skills set include:

  • Ideation
  • Research & testing
  • Synthesise & report generation
  • Wireframing
  • Prototyping
  • UI design for developer handover
  • Figma
  • Miro
  • Webflow (nice to have)
  • HTML, CSS, JS, React understanding (nice to have)

Bringing our best to life - why join us?

  • We do work that makes a genuine difference to our customers, partners and community.
  • We have a supportive, inclusive and flexible team culture, including hybrid working.
  • We support your growth and development, and careers across our business units and teams that are as unique as our people.
  • We reward and celebrate our successes, through our incentive and recognition programs.
  • We offer tools, resources and benefits to support your wellbeing, including additional lifestyle leave and our Family Life hub.
  • We connect and celebrate our diversity at work through our social committees and employee groups, and we contribute to our community with paid volunteer leave and through our sustainability commitments.

Primary Location:

AU-VIC-Docklands

Work Locations:

Level 14, 727 Collins St Level Collins St Docklands 3008

Job:

Information Technology

Organization:

MLC Limited

Schedule:

Fixed Term

Employee Status:

Group Level 3

Full-time

:

Job Posting:
03-Jun-2024, 1:
14:
53 AM
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