Copywriter

6 days ago

Docklands, Australia ANZ Banking Group Full time

**Req ID**: 66011
**Department**: Customer Experience & Marketing
**Division**: Australia Commercial
**Location**: Docklands
About the role

At ANZ our purpose is to shape a world where people and communities thrive. We’re making this happen by improving the financial wellbeing and sustainability of our customers so they can achieve incredible things
- whether they’re buying a home, building a business or saving for things big or small.

You will deliver sustainable value for our customers and shareholders through compelling communications that support increased customer retention, lower costs to serve, most importantly improving overall customer satisfaction and building brand engagement.

You are confident with a range of existing copywriting tools and you are proficient in content strategy and UX writing - including, synthesis of information, content development, editing and content management.

**This role is accountable for**:
Crafting short form (and long form) content such as articles, newsletters, eDMs, collateral and whitepapers keeping the customers at the heart of all content produced.

Expert use of research and insights, while being cognisant of the regulatory environment the bank is operating in.

Managing, facilitating and delivering customer-centric content across a number of projects and channels.

Ensuring all content produced is of a consistent tone of voice, aligned with brand guidelines across customer interaction points.

Proactively engaging and facilitating collaboration across the Marketing team, and build relationships and generate value.

Keep track of, and demonstrate the ability to adapt to, new trends and technologies.

You are always looking for ways to improve and innovate and challenge the status quo where required.

**Role Location**: 833 Collins Street, Docklands VIC 3008
**Role Type**: 12-month Fixed-term opportunity
**Schedule**: Full Time

What will you bring?

To grow and be successful in the role, you will ideally bring the following:
5-8 years’ copywriting experience with a proven track record in short form copy writing.

Highly confident with a range of existing copywriting tools with proficiency in content strategy and UX writing - including, synthesis of information, content development, editing and content management.

Expert grasp of spelling, punctuation and grammar.

Highly confident in copywriting for SEO

Writing for financial services

Training / coaching

Key Stakeholder collaboration

Project management

Contribute to creative presentations

Design experience

You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.

Why join us?

There’s something special about being part of ANZ. From the moment you join us, you’re part of a team working towards a common goal: improving the financial wellbeing and sustainability of our millions of customers.

But it’s not just our customers who’ll feel your impact. You’ll feel it too. Because at ANZ, you’ll have the resources and community you need to take the next big step in your career, towards even bigger things in the future.
We offer a range of benefits tailored to the countries in which we operate including Health and Wellbeing programs and flexible working arrangements.

Job Posting End Date

11/06/2024, 11.59pm, (Melbourne Australia)

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