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Assistant Portfolio Officer

3 months ago

Gosford Shire, Australia NSW Government -Department of Customer Service Full time

Assistant Portfolio officer - Ongoing

Flexible location - role can be based in Sydney / Bathurst / Gosford / Tweed Heads

Hybrid working options available and all flexible working arrangements considered including part-time, part-year and job-share


An exciting Ongoing opportunity has arisen for an Assistant Portfolio Officer to join the***NSW Telco Authority, a rapidly growing part of Digital.

NSW within the Department of Customer Service.


You will be joining a friendly, fast-paced, dynamic and diverse team who is passionate about keeping people and places safe.


The role sits within the Enterprise Portfolio Management Office (ePMO) in the Enterprise & Business Operations unit of NSW Telco Authority.

Opportunities this exciting don't come around often. Don't let this one pass you by

In this role you will:

  • Provide comprehensive project management services to all relevant stakeholders.
  • Assist and support program and project teams to complete tasks and deliver agreed project outcomes in accordance with approved projects plans and artefacts.
  • Source, collate and compile data and information to track and report on progress against established plans and deliverables.
  • Assist in the development and adoption of ePMO and project management practices and tools
  • Provide a range of secretariat and administrative services including coordinating meetings, packs, minutes, and actions

To be successful in this role you will demonstrate:

  • Strong communication and analytical skills
  • Proactive approach to problem solving and work collaboratively with internal stakeholders

What we need from you:

An up-to-date CV and a brief cover letter outlining how your skills and experience are aligned to the role.

About NSW Telco Authority
We work with emergency services and telecommunications carriers to protect communications assets during emergencies and natural disasters.


NSWTA is a delivery agency with responsibility for over $1.5 billion in key NSW Government projects that connect communities and support emergency services.

We lead and coordinate whole-of-government connectivity strategy to bridge the digital divide and help keep people and places safe.

NSWTA operates as a standalone Statutory Authority within the Department of Customer Service. We promote flexibility and we will consider part time, job share and other flexible arrangements.


We're proud of our customer-centric, people-first culture and it is key to the success of our fast-moving, high-performance organisation, where our people and partners live and breathe our values of Integrity, Trust, Service and Accountability.


We understand the importance of continuing to learn and grow in your career and provide a range of training and development opportunities to keep upskilling and nurturing our people.

We're also committed to creating opportunities for job mobility and new experiences within our organisation or the wider public sector.

For more information, go to NSW Telco Authority


Salary Grade 5/6, with the base salary for this role starting at $89707 base plus superannuation + leave loading + accrued flex leave + continuous professional development opportunities.


Closing Date:
Thursday, 27 July 2023 at 9.59 am

Working at Department of Customer Service


The Department of Customer Service (DCS) is a great place to work Our values of accountability, trust, service, and integrity drive our initiatives and culture.

We support innovative programs in areas as broad as digital government, consumer protection and major public works.

We are an inclusive organisation that celebrates diversity and flexible work practices and believe our people are our greatest asset.

Visit our Careers site to find out what it means to work for us.

You Belong Here
We are committed to diversity, inclusion, and new ways of working.

We have 8 million+ reasons to care and want our employees to represent the communities that we serve.

You can view our full diversity and inclusion statement here.

For more information, please visit
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