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Administration Officer

3 months ago

Burleigh Waters, Queensland, Australia Drop of Life Psychology Clinic Full time

Drop of Life Psychology Clinic is a private practice that provides counselling and psychological services to children, adolescents, adults, couples, families and organisations in a confidential setting.

Regardless of the struggle, no one should face things alone. Our psychologists help people to stop feeling overwhelmed and begin to live a more fulfilling and balanced life again. Our clinic has been established on the Gold Coast for over 11 years.

About This Role:

Our clinic is expanding and we are looking for an administration officer to join the team.

We are a busy, fast-paced practice wanting someone who can step up into the role and take on increased hours as needed.

With room for growth within the clinic.

Rostered Hours:

The Role Involves:

  • Screening and intake of new clients
  • Invoice companies for payment
  • Schedule bookings and manage clinicians' calendar through Halaxy Practice management system
  • Liaising with health professionals
  • Working closely with our psychologist's and assisting them with their administration needs
  • Managing and maintaining offices, rooms and kitchen
  • Understanding ethical and professional requirements within psychology (e.g. understanding Medicare billing and reporting requirements)

Essential Criteria:

  • Interest in Mental Health Industry
  • Previous experience in an administration or similar customer support role
  • Highly organised and strong problem
- solving skills

  • Exceptional attention to detail
  • Strong time management skills
  • Proactive, flexible, and a cando attitude
  • Excellent verbal and social skills in communicating with a wide range of people, including people with mental health concerns.
  • Excellent IT and computer skill
  • Experience with Halaxy & HPOS/Medicare (preferred although not essential)

Job Types:
Part-time, Casual

Part-time hours: 8-20 per week

Salary:
$ $30.00 per hour

Benefits:

  • Professional development assistance

Schedule:

  • Afternoon shift
  • Day shift
  • Morning shift

Experience:

- customer service: 1 year (preferred)

- administration: 1 year (preferred)

Work Location:
One location