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Team Coordinator

3 months ago


Melbourne, Victoria, Australia Hope Street Youth and Family Services Limited Full time
About the role

  • Fulltime with a flexible work arrangement option to spread the hours over 9 days/fortnight
  • NFP salary packaging up to $18,450 of your salary taxfree
  • The generous salary package of $106,990(including super)
  • 5 weeks of Annual Leave


We are seeking a determined and highly motivated Team coordinator that can join the Program and Leadership team to deliver quality youth-focused outcomes.


As the Team Coordinator of the First Response Youth Support Service, you will be part of an exciting and innovative new model and purpose-designed centre created to respond to youth homelessness via a place-based approach in the north-western growth corridor of Melbourne.

You will be proactive in leading and managing two components of the service:

  • mobile outreach service that is available 365 days per year including after hours: and
- a youth refuge providing supported crisis accommodation.

Reporting to and supported by the Programs Manager, you will:

  • provide leadership and direction to a high functioning Mobile Outreach team (4 Case Managers) and the Crisis Accommodation team (6 Residential Youth Support Workers and 2 Case Managers);
- hold responsibility for the day-to-day operations of our purpose-built youth refuge and the mobile outreach service;
- ensure compliance in all operational areas including service delivery, risk management and quality improvement for clients and staff; and
- establish a culture of service excellence where optimal outcomes for young people are achieved.


This is an excellent opportunity to join an organisation where you can have a real impact and be part of a high-performing team achieving quality outcomes in the community and delivering client-centred crisis responses.


WE CAN OFFER YOU

  • Purposedriven medium NFP organisation + A new purposebuilt youth refuge in Melton
  • A collaborative dedicated and highly motivated team focused on achieving positive outcomes with young people and young families.
  • Fulltime (38 hours per week) with a flexible work arrangement option to spread the hours over 9 days/fortnight
  • NFP salary packaging up to $18,450 of your salary taxfree
  • The generous salary package of $106,990(including super)
  • 5 weeks of Annual Leave
  • Oncall duties shared amongst 5 staffs with minimum recall to sites.
  • Close proximity to public transport or street parking

ABOUT YOU

You will have:

  • A bachelor's degree qualification in Social Work, Youth Work, Psychology, or other health/welfare related qualification.
  • Minimum of 2 years' experience in team leadership, supervision of staff and program development.
  • Demonstrated background of trauma informed frameworks and understanding of young people's trauma with complex needs, including homelessness, family violence, alcohol, drugs and/or mental illness.
  • Strong people management skills and ability to deliver effective clientcentered services to young people in crisis within a case management framework and therapeutic approaches within a multidisciplinary team.
  • Strong relationship building skills which has seen you motivate a team and young people to achieve quality outcomes.
  • Highly developed communication skills at all levels specifically in active listening, negotiation, problem solving and report writing.
Applications must address the Key Selection Criteria outlined in the Position Description to be considered:

Please submit a cover letter addressed to Gary Humphrey, Programs Manager (NW); along with a statement addressing selection criteria, and your current resume.

Applications close on Thursday 23rd March 2023 at midnight -

ENQUIRIES
Additional Information


If you require workplace modifications, please advise so that we can discuss your needs and the modifications that can be made to the recruitment process and the position.

"_The health and safety of our team and communities is paramount to Hope Street Youth and Family Services. Accordingly, we require anyone joining our team to provide proof of up-to-date COVID-19 vaccinations."_

PBA2

Profession:
#Community_Services, #Management, #MentalHealth_Counseling, #Social_and_Support_Work

Sector:
#Community_Support_Services, #Mental_Health