Client Support Specialist

2 weeks ago


Canberra, ACT, Australia Argyle Housing Full time

Job Category: Community Services and Development

About Argyle Housing: Argyle Housing is a non-profit organization dedicated to providing secure and sustainable housing for individuals with low to moderate incomes and those in need of support to maintain independent living.

About You: Are you passionate about delivering exceptional client satisfaction and embodying the values of teamwork and superior customer service? Join us for a 6-month fixed term contract.

Job Description

Primary Purpose: As a Client Support Specialist, you will be the main contact for clients in a designated housing portfolio, focusing on tenancy management and community support services to ensure long-term sustainable tenancies.

Responsibilities include:

  • Building relationships with clients for optimal service
  • Connecting with support agencies and government departments
  • Conducting property inspections and implementing property care
  • Promoting positive neighborhood engagement
  • Collaborating internally to address client needs
  • Ensuring compliance with housing standards
Desired Skills and Experience

Essential Skills:

  • Knowledge of relevant tenancy and housing legislation
  • Understanding of social housing policies and community issues
  • Sensitivity to cultural differences and socio-economic characteristics
  • Valid driver's license, Working with Vulnerable People Card, and AFP Police Check

Benefits of Working at Argyle Housing:

  • Salary sacrifice options
  • Monthly day off for rest and recharge
  • Recognition and reward scheme
  • Volunteer leave
  • Work-life balance

This role offers a rewarding opportunity within a supportive team environment, making a positive impact on the community.

To know more about Argyle Housing, visit our website.

Applicants must have or be willing to obtain a valid Working with Vulnerable Persons Check and Australian Federal Police Check.

Next Steps: Submit your Resume and cover letter addressing selection criteria. Short-listed candidates will be contacted.

If selection criteria are not addressed, the application will not be considered.

Argyle Housing reserves the right to close this role early upon finding a suitable candidate.

We welcome applications from diverse backgrounds and individuals with different abilities and experiences.



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