Client Support Specialist
2 weeks ago
Job Category: Community Services and Development
About Argyle Housing: Argyle Housing is a non-profit organization dedicated to providing secure and sustainable housing for individuals with low to moderate incomes and those in need of support to maintain independent living.
About You: Are you passionate about delivering exceptional client satisfaction and embodying the values of teamwork and superior customer service? Join us for a 6-month fixed term contract.
Job DescriptionPrimary Purpose: As a Client Support Specialist, you will be the main contact for clients in a designated housing portfolio, focusing on tenancy management and community support services to ensure long-term sustainable tenancies.
Responsibilities include:
- Building relationships with clients for optimal service
- Connecting with support agencies and government departments
- Conducting property inspections and implementing property care
- Promoting positive neighborhood engagement
- Collaborating internally to address client needs
- Ensuring compliance with housing standards
Essential Skills:
- Knowledge of relevant tenancy and housing legislation
- Understanding of social housing policies and community issues
- Sensitivity to cultural differences and socio-economic characteristics
- Valid driver's license, Working with Vulnerable People Card, and AFP Police Check
Benefits of Working at Argyle Housing:
- Salary sacrifice options
- Monthly day off for rest and recharge
- Recognition and reward scheme
- Volunteer leave
- Work-life balance
This role offers a rewarding opportunity within a supportive team environment, making a positive impact on the community.
To know more about Argyle Housing, visit our website.
Applicants must have or be willing to obtain a valid Working with Vulnerable Persons Check and Australian Federal Police Check.
Next Steps: Submit your Resume and cover letter addressing selection criteria. Short-listed candidates will be contacted.
If selection criteria are not addressed, the application will not be considered.
Argyle Housing reserves the right to close this role early upon finding a suitable candidate.
We welcome applications from diverse backgrounds and individuals with different abilities and experiences.
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