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Helpdesk Support

3 months ago

Adelaide Region SA, Australia Chandler Macleod Full time
As one of the Australia's largest providers of human resource solutions,

Chandler Macleod has a proven track record of unleashing potential in people and companies. For over 40 years Chandler Macleod's recruitment business has connected leading-edge projects and employers with outstanding business professional.


Our client is a national credit solutions company and are currently seeking a permanent helpdesk admin assistant with high level of troubleshooting skills, your main responsibility will be providing a high level of support to internal and external clients.


Responsibilities:

  • Assist with the tracking and resolution of support tickets and escalations
  • Maintenance of debtor data base.
  • Help maintain our knowledge base and informational resources
  • Training of new staff on various systems
  • Setting up new contracts and billing information
  • Setting up new client records on multiple systems
  • Perform general administrative tasks, such as data entry, filing, and organizing

Requirements:

  • Familiarity with Microsoft Office Suite, particularly Excel and Word
  • Selfmotivated and detailoriented, with a commitment to accuracy and quality
  • Great communication and time management skills
  • Knowledge of IT Systems (Desirable)
  • Industry knowledge (Desirable)
This is an excellent opportunity for someone looking to develop their skills in the insurance industry.

If you have the qualifications, skills, and experience required for this role, please send in your resume and cover letter today.

We look forward to hearing from you