Helpdesk Lead
6 months ago
australia adelaide permanent negotiable**Helpdesk Support Lead**
**Adelaide Based Role**
**Full-time Permanent Role**
We are seeking a leader who can train/coach and supervise/ mentor the team, assisting them to problem solve, triage calls/tickets and most importantly deliver exceptional customer service.
Required:
- Individual staff development through the delivery of regular feedback, quarterly performance reviews and guidance with Individual Training plans.
- Managing and following-up Level 3 user queries and below as required to ensure positive outcomes for our major clients and others.
- Support clients via telephone support and various remote connection software
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L1 - L2 Helpdesk Support Technician - H&l
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Customer Service Officer
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Greater Adelaide SA, Australia BGIS Full timeAt BGIS, we are a leading organisation in Integrated Facilities Management dedicated to delivering exceptional services to our clients. As we continue to grow, we are seeking a highly motivated and experienced Customer Service Officer to join our dynamic team. This is an excellent opportunity to contribute to our success and shape the development of our...
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Protective Security Advisor
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Project Manager
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Operations Support Administrator
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Adelaide Region SA, Australia Downer Group Full timeOpportunity to work with a great team on the SAHA Contract - Monday - Friday - Adelaide Office CBD - On-going training and career development - Attractive hourly rate! We have an opportunity for Operational Support Administrator to join the team member in Adelaide, SA. In a helpdesk environment, the Operations Support Administrator is responsible for...
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Customer Service Valet
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Customer Service Officer
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Adelaide Region SA, Australia BGIS Full time**BGIS **we are a leading organization in Real Estate Services dedicated to delivering exceptional services to our clients. As we continue to grow, we are seeking a highly motivated and experienced **Customer Service Officer **to join our dynamic team. This is an excellent opportunity to contribute to our success and shape the development of our...
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SAP Service Delivery Manager
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Customer Valet
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Adelaide CBD, Australia Konica Minolta Business Solutions Australia Full timeKonica Minolta is innovative, robust and continually evolving. From printing, scanning and copying to cloud storage and robotics, our award-winning products and solutions help companies to transform and move information faster. Our people make this possible. We strive to create and maintain an inclusive workforce as diverse and capable as our class-leading...