Current jobs related to Membership Experience - Perth, Western Australia - Cricket NSW
-
Membership Sales Representative
2 weeks ago
Perth, Western Australia Bannatyne Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Membership Sales Representative to join our team at Bannatyne. As a key member of our sales team, you will be responsible for promoting and selling memberships to prospective members, ensuring a high level of customer satisfaction, and driving sales growth.Key ResponsibilitiesPromote and...
-
Membership Services Representative
3 days ago
Perth, Western Australia Zap Full time{"title": "Membership Services Representative", "description": "Drive Exceptional Member ExperiencesZap Fitness 24/7 is Australia's fastest-growing, fully owned 24-hour gym chain with world-class facilities in over 85 points of presence across Queensland, Victoria, South Australia, Western Australia and Tasmania We pride ourselves on making a difference in...
-
Perth, Western Australia Association of Mining and Exploration Companies Full timeMembership and Sponsorship Manager West CoastThe Association of Mining and Exploration Companies (AMEC) is a national industry representative body for mineral exploration and mining throughout Australia with a diverse membership base across the country.We are seeking a motivated individual to join our team as our West Coast Membership and Sponsorship...
-
Perth, Western Australia Association of Mining and Exploration Companies Full timeAbout the RoleThe Association of Mining and Exploration Companies is seeking a highly motivated and experienced Membership and Sponsorship Manager to join our team on the West Coast. As a key member of our operations team, you will play a crucial role in driving membership growth and retention through proactive engagement and business development...
-
Perth, Western Australia Association of Mining and Exploration Companies Full timeJob SummaryWe are seeking a highly motivated and experienced Membership and Sponsorship Manager to join our team at the Association of Mining and Exploration Companies. As a key member of our team, you will play a crucial role in retaining existing members and developing new member growth through proactive engagement and business development activities.Key...
-
Customer Experience Representative
2 weeks ago
Perth, Western Australia My NRMA Full timeAbout My NRMAAt My NRMA, we're not just about car and truck rental; we're shaping the future of mobility with one of Australia's largest fleets of Electric Vehicles, leading the charge towards greener options. Our purpose is simple: Deliver Exceptional Experiences.We're on a constant journey of improvement, delivering what we proudly call 'My NRMA star...
-
Customer Experience Agent/Vehicle Detailer
1 week ago
Perth, Western Australia The NRMA Full time{"h1": "Customer Experience Agent/Vehicle Detailer Job Description", "p": "At The NRMA, we're seeking a skilled Customer Experience Agent/Vehicle Detailer to join our team in Perth. As a key member of our team, you'll provide exceptional customer service, create opportunities to make sales, and ensure all rental vehicles meet our high standards.Your key...
-
Customer Experience Manager
2 weeks ago
Perth, Western Australia Allianz Australia Full timeAbout the RoleWe are seeking a highly motivated and customer-focused professional to join our team as a Customer Experience Manager in our Perth office. As a key member of our claims management team, you will be responsible for delivering exceptional customer service and ensuring that our customers receive a positive experience throughout the claims...
-
Customer Experience Agent/Vehicle Detailer
7 days ago
Perth, Western Australia Mynrma Full time{"h1": "Customer Experience Agent/Vehicle Detailer", "p": "At Mynrma, we're shaping the future of mobility with one of Australia's largest fleets of Electric Vehicles, leading the charge towards greener options. Our purpose is simple: Go further. Together.", "ul": [{"li": "Provide exceptional customer service and create opportunities to make sales"}, {"li":...
-
Customer Experience Agent/Vehicle Detailer
7 days ago
Perth, Western Australia Mynrma Full time{"h1": "Customer Experience Agent/Vehicle Detailer", "p": "At Mynrma, we're shaping the future of mobility with one of Australia's largest fleets of Electric Vehicles, leading the charge towards greener options. Our purpose is simple: Go further. Together.", "ul": [{"li": "Provide exceptional customer service and create opportunities to make sales"}, {"li":...
-
Customer Experience Agent/Vehicle Detailer
2 weeks ago
Perth, Western Australia The NRMA Full timeJob OverviewSIXT Australia is seeking a skilled Customer Experience Agent/Vehicle Detailer to join our team in Perth. As a key member of our team, you will be responsible for delivering exceptional customer service, creating opportunities to drive sales, and ensuring our rental vehicles meet the highest standards of presentation.Key ResponsibilitiesCustomer...
-
Inflight Experience and Delivery Lead
2 weeks ago
Perth, Western Australia Virgin Australia Full timeAbout the RoleThe Inflight Experience and Delivery Lead will play a key role in supporting the development and implementation of inflight products and services for Virgin Australia Regional Airlines.This position will be responsible for collaborating with various stakeholders to ensure the safe and compliant introduction of new inflight service elements,...
-
Inflight Experience and Delivery Lead
2 weeks ago
Perth, Western Australia Virgin Australia Full timeAbout the RoleThe Inflight Experience and Delivery Lead will play a key role in supporting the development and implementation of inflight products and services for Virgin Australia Regional Airlines.This position will be responsible for collaborating with various stakeholders to ensure the safe and compliant introduction of new inflight service elements,...
-
Section Waiter
2 weeks ago
Perth, Western Australia Rockpool Bar & Grill Full timeAbout the RoleWe are seeking a skilled and experienced Section Waiter to join our team at Rockpool Bar & Grill Perth.Key Responsibilities:Deliver exceptional customer service and ensure a premium dining experience for all guests.Work collaboratively with the kitchen and service teams to ensure seamless service delivery.Manage tables and ensure timely...
-
Lending Officer
2 weeks ago
Perth, Western Australia Capricorn Full timeAbout the RoleAs a Lending Officer at Capricorn, you will play a crucial role in delivering exceptional member experiences. Your primary responsibility will be to process and assess credit applications, ensuring that all information is accurate and meets verification requirements.Key ResponsibilitiesProcess and assess all credit applications and changes of...
-
Sales Director
2 weeks ago
Perth, Western Australia Bannatyne Full timeAbout the RoleWe are seeking a highly motivated and results-driven Sales Manager to join our team at Bannatyne. As a Sales Manager, you will be responsible for promoting and selling memberships to prospective members, leading a team to achieve and exceed membership KPIs, and developing strategic sales plans to drive new membership acquisition and...
-
Sales Director
2 weeks ago
Perth, Western Australia Bannatyne Full timeAbout the RoleWe are seeking a highly motivated and results-driven Sales Manager to join our team at Bannatyne. As a Sales Manager, you will be responsible for promoting and selling memberships to prospective members, leading a team to achieve and exceed membership KPIs, and developing strategic sales plans to drive new membership acquisition and...
-
Sales Director
3 days ago
Perth, Western Australia Bannatyne Full time{"title": "Sales Manager Role at Bannatyne", "description": "Job SummaryBannatyne is seeking a dynamic and results-driven Sales Manager to lead our team and drive membership growth. As a Sales Manager, you will be responsible for promoting and selling memberships, leading a team, and developing strategic sales plans to drive new membership acquisition and...
-
Sales Director
4 days ago
Perth, Western Australia Bannatyne Full time{"title": "Sales Manager Role at Bannatyne", "description": "Job SummaryBannatyne is seeking a dynamic Sales Manager to lead our team and drive membership growth. As a Sales Manager, you will be responsible for promoting and selling memberships, leading a team, and developing strategic sales plans to drive new membership acquisition and retention.Key...
-
Sales Director
2 weeks ago
Perth, Western Australia Bannatyne Full timeAbout the RoleWe are seeking a highly motivated and results-driven Sales Manager to join our team at Bannatyne. As a Sales Manager, you will be responsible for leading a team of sales professionals to achieve and exceed membership growth targets.Key ResponsibilitiesMembership Sales: Promote and sell memberships through tours, presentations, and follow-ups...
Membership Experience
3 months ago
We are currentlyseeking to appoint a full time Membership Experience & Sales Officer tohelp drive connection with our members and supporters.
Our Membership Experience & Sales Officers are relentless in the delivery of outstandingcustomer service and are critical in enabling us to achieve our purpose ofinspiring and supporting all Victorians to love cricket.
This is a fixedterm position from July 2024 to January 2025.There will be another short termopportunity available later in the year.
The Membership Experience & Sales Officer will primarily work during office hours, howeverthe role will also require working match days and official club events.
The successful candidate must be available towork out of hours and weekends from October to January.Key Responsibilities include:
Provide exceptional customer service in all activities including face-to-face, email and phone communication
Inbound and outbound membership sales and servicing, ensuring exceptional levels of customer service
Provide consumer services exceeding expectations of all Cricket Victoria, Melbourne Stars and Melbourne Renegades stakeholders, including but not limited to members, customers, and partners
Support with all enquiries relating to the Melbourne Renegades and Melbourne Stars brands including, but not limited to, match day activities and tickets, membership sales, Club information, etc.
Process membership and events through the Archtics CRM membership systemEnsure all member details (including packages and seating details) are correctly entered into the membership system
Process payments and enter sales data into the CRM
Deliver tactical outbound telephone campaigns to drive membership retention and acquisition
Provide match day membership and ticketing support
Data integrity through ensuring that all personal details are entered correctly and accurately, and that all data is treated in accordance with relevant legislation and our clubs' Privacy Policy
About You
As a Membership Experience & Sales Officer, you will be responsible for generating themaximum number of membership sales throughout our membership retention andacquisition phase.
You will be required to work autonomously and will be accountablefor achieving daily sales targets through a combination of inbound and outboundcalls.
You will be responsible for ensuring all membership enquiries areresponded to in a timely manner whilst maintaining an excellent level ofcustomer service.
As a Membership Experience & Sales Officer, you will alsoplay a key role within the wider Consumer Business team, with duties covering matchdays, Cricket Victoria events and merchandise sales.
To be considered,you will meet the below criteria:
Tertiary qualification or third year student in related discipline
Customer service and administrative experience
Strong stakeholder management and relationship building capabilities
Exceptional written and verbal communication skills
Experience in reporting and data capturing
Archtics experience is preferred but not essential
Current Victorian Employee Working with Children Check (or arranged on appointment)
Valid Driver's Licence and access to a vehicle
The Benefits
We're one big collaborative team and we encourage agood work life balance through flexible working.
We have a hybrid model ofworking arrangements with the flexibility for our People to work from our home,the Citi Power Centre, as well as from their home.
Our People benefits include tickets to sporting events (yes, including thecricket), onsite gym access, salary packaging, corporate health insurance,corporate partner discounts, flexible working arrangements, professional development opportunities and moreAbout Us
Basedat the state of the art Citi Power Centre in St Kilda, Cricket Victoria (CV) isone of Victoria's leading sporting organisations and is the governing body forthe game of cricket in Victoria.
From grassroots cricket to the elite teams –the Victorian Men's and Women's Cricket Teams, Melbourne Renegades and Melbourne Stars – Cricket Victoria nurtures and promotes the development andsuccess of the sport for all Victorians.
If youhave the credentials, demonstrated experience and qualifications for this role,please apply by clicking on the " Apply Now " button and ensureyou include a cover letter and resume.
Applicationsclose Tuesday 11 June 2024at11.59pm.At Cricket Victoria,we embrace diversity in gender, age, ethnicity, disability, religion and sexualorientation.
We are committed to providing a safe environment for childrenacross Australian Cricket and we also offer a flexible work environment for allemployees.
We measure ourselveson our ideals – "Leading the Game"; our shared ideals have the power to createpositive change and deliver excellence for our customers, colleagues, andcommunities.
Our people value integrity, connection, accountability, respectand excellence.We require allapplicants to undergo background checks and screening prior to or during anyappointment.
Australian Cricket's Commitment Statement to Safeguarding Childrenand Young People can be found at
