Social Participation Coordinator

2 weeks ago

Charles Sturt, Australia City of Marion Full time

POSITION DESCRIPT
I
ON - Social Participation Coordinator

Position Title Social Participation Coordinator

Classification Level 4

People Leader Team Leader Positive Ageing and Inclusion

Division City Services

Department Community Connections

All members of the Community Wellbeing Unit, Libraries and neighbourhood

Key Relationships centres, other departments within City of Marion, brokered agencies and not for profit organisations, Regional Assessment Services, My Aged Care and
Neighbouring Councils

Our Purpose
To improve our
residents' quality of life; continuously, smartly and efficiently.
Six themes in our Community Vision represent the shared
value and aspirations that will guide how our city develops
- liveable, valuing nature, engaged, prosperous, innovative and
connected.

City of Marion Values
Our values are critical to us as they help drive behaviours that
will enable us to achieve the Council's vision.***With the community and safety at the forefront of everything we

do, Marion values:
**Respect,
Integrity,
Achievement, Innovation
PD - Social Participation Coordinator - February 2023 1

POSITION DESCRIPT
I
ON - Social Participation Coordinator

Purpose
The Social Participation Coordinator will be responsible for planning and supporting delivery of the
wellbeing initiatives that optimise on client strengths and maximising their capacity to remain
independent and engaged in community life. Strategic collaborating in the delivery of programs is key
component of the position and requires effective networking and collaboration skills.

Reporting to the_ _Team Leader Positive Ageing and Inclusion this position has a significant focus on
supporting key business and program initiatives such as Wellbeing and Resilience Program,
Commonwealth Home Support Programme (CHSP), Community Passenger Networks (CPN). The
position will plan, promote, deliver, monitor and review the delivery of the wellbeing programs, social
programs (group and individual), the meals service and transport programs.
The position will provide positive leadership within the Positive Ageing and Inclusion team, developing
and coaching staff within their roles and supporting programs and events.

Strong communication skills and ability to maintain solid relationships (with internal and external)
stakeholders will be vital to this role. As an ongoing commitment to the organisation you will be
responsible for delivering the best service to our community and to improve residents' quality life;
continuously, smartly and efficiently in the scope of your daily work.

Key Outcomes

People Management:

  • Provide leadership to PAI staff. Foster and support collaboration, communication and innovation
through effective human resource management strategies that support the achievement of

excellence in**:

  • Managing employee performance**
  • Identify training and development needs

:

  • Recruiting and inducting staff in accordance with Council policy

:

  • Complying with the scope of employment legislation, Code of Conduct, Award and
industrial instruments

:

  • Provide effective coaching and mentoring to direct reports, supporting them to develop as leaders
and succeed in their roles

:

  • Provide service wide leadership to all PAI staff with an emphasis on programs, events and the
customer experience

:

  • Role model Council's values of Respect, Integrity, Innovation and Achievement at all times and
nurture a team culture, which lives the values.***
Operational Leadership

  • Lead the operations of the community transport, meals and social support programs.
  • Promote and deliver strong customer experience to external clients and internal departments.
  • Coordinate the delivery of activities, programs and events that meet grant funding requirements, and
consider the needs of our diverse community.

  • Use effective evaluation measures and statistics for all programs and events and prepare reports in a
timely manner.

  • Interpret and ensure compliance with all relevant statutory obligations, Acts, Regulations, Aged Care
Quality Standards.

  • Develop and review policies, procedures, and work instructions with a focus on continuous
improvement, risk management, delivery of good customer experience and alignment with
Commonwealth Home Support Program (CHSP) Manual, Guidelines, and Good Practice Guide.

PD - Social Participation Coordinator - February 2023 2

POSITION DESCRIPT
I
ON - Social Participation Coordinator

  • Contribute to the maintenance of an accurate record of customers and key stakeholders.
  • Participate in the establishment, monitoring, review and reporting of key performance indicators

- (KPIs).
  • Liaise and maintain strong relationships and influence policy development and services with strategic
- partners and external organisations.
  • Actively liaise with brokered agencies on behalf of the CHSP and clients as req

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