Administration Officer I The Iconic Marion Cultural

2 weeks ago

Charles Sturt, Australia City of Marion Full time

Administration Officer - MCC

Position Title Administration Officer - MCC

Position Number(s) 1190

Classification Level 3

People Leader Team Leader Marion Cultural Centre

Department City Development

Division City Property

Residents, Community Groups, Arts Organisations, Community Service

Key Relationships Organisations, Art/Theatre venues, Cultural businesses and
**organisations
**Our Purpose
**To improve our residents' quality of life; continuously,

smartly, and efficiently.

Six themes in our Community Vision represent the

shared value and aspirations that will guide how our

city develops - liveable, valuing nature, engaged,

prosperous, innovative, and connected.

City of Marion Values
Our values are critical to us as they help drive

behaviours that will enable us to achieve the Council's

vision.***With the community and safety at the forefront of

everything we do, Marion values:

Respect,
Integrity,
Achievement, Innovation
PD - Administration Officer MCC - City Property - February 2023

Administration Officer - MCC

Purpose
The Administration Officer - MCC role is designed to be an agile resource to respond to Organisational
and Customers' needs through providing effective and efficient administrative and business support to The
Marion Cultural Centre. The position will work across all functional units within the Recreation & Cultural
Facilities Unit and provide support across the City Property Division as required.

Sound communication and organisational skills and the ability to maintain productive relationships with
internal and external stakeholders will be vital.

The Marion Cultural Centre (MCC) Administration Officer provides high level administrative assistance
within the MCC and Recreational and Cultural Facilities Unit. This position requires the officer to work
under general direction but also exercise a degree of autonomy for the efficient and continuous
improvement of operational systems, processes, and administrative functions.

This role includes but is not limited to coordinating venue, achievement of income targets, coordinating
hire catering, monitoring building maintenance and cleaning schedules as well as monitoring and reporting
venue performance targets and marketing effectiveness.

Key Responsibilities and Outcomes

  • Coordinating venue hire to ensure achievement of income targets, coordinating catering
requirements for external and internal hires

  • Liaising with artists / organisations to complete performance contracts, procurement,
promotional plans and additional event requirements

  • Reporting, maintaining and actively monitoring building maintenance and cleaning schedules of
the facility

  • Reporting on and monitoring venue performance against targets
  • Contribute to marketing plan of the venue and measuring marketing effectiveness with users
  • Provide exceptional customer service to external and internal stakeholders.
  • High level business support including but not limited to the following activities:
  • Managing customer enquiries both over the phone and face to face; coordinating
appointments.

  • Meeting preparations, distribution agendas, room set up, recording, and distributing of
minutes ensuring all agendas and minutes conform to corporate standards.

  • Dealing with responding to complaints, general correspondence, and files (including the
preparation and coordination) relevant to the department and in accordance with Council's
record management policy and systems.

  • Venue hiring bookings and invoicing for facilities across the City of Marion, ensuring prompt
processing in line with hire conditions.

Instagram etc).

  • Providing support to the MCC Volunteer program.
  • Contribute to the development and implementation of policies, procedures, and process
improvement.

  • Help with database/system maintenance, including data entry and reporting.
  • Comply with existing Work, Health and Safety legislation and regulation obligations and
PD - Administration Officer MCC - City Property - February 2023

Administration Officer - MCC

  • Embrace ethical and moral behavior and report any suspected instances of fraud and/or
corruption in accordance with Fraud and Corruption Management and the Code of Conduct.

  • All other duties as required.
  • Undertaking administration tasks such as word processing, document storage, document
development and updating, data entry and associated reporting.

  • Undertaking venue policy and procedure monitoring including but not limited to Emergency
Management, Safety Data Sheets, Workplace safety and safework procedures.

  • Establish, maintain, and continually improve office systems and processes.
  • Coordinating venue hire invoicing and ensuring their prompt processing in accord of hire
conditions.

  • Contribute to a positive team culture through supporting the team with promotional initiatives
including social media and print material development.

  • Contribute to MC

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