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Manager, Digital Product

3 months ago

Saint Leonards, Victoria, Australia Mastercard Full time
Our Purpose


We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible.

Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential.

Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a

culture of inclusion

for all employees that respects their individual strengths, views, and experiences.

We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.

Title and Summary

Manager, Digital Product

Who is Mastercard?

Mastercard is a global technology company in the payments industry.

Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible.

Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.

Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company.

With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.


Job Overview:


At Mastercard, we are seeking a highly motivated and driven Digital Product Manager to join the Product and Innovation team for Australasia.

In this role, you will have end to end ownership of key digital products and the strategy, go to market and localisation across Australia, New Zealand and the Pacific Islands.

If you have a passion for Digital innovation and a desire to make an impact in the financial services industry, this is an excellent opportunity for you.


Key Responsibilities:

  • Act as a senior member of the Digital team, owning and developing strategic business plans, product roadmaps and go to market for digital products, and delivering against these objectives.
  • Own the product end to end, which includes elements of business development, go to market, commercialisation, localisation, regulatory considerations, strategy and product development.
  • Support stakeholder technical discussions for entire product lifecycle from presales, implementation through to established customers.
  • Provide product expertise to support RFPs and other customer engagements.
  • Create and deliver sales presentations directly to clients in order to drive adoption of your digital product set and help our customers optimise their digital experiences to drive business outcomes.
  • Provide regular and clear updates to internal stakeholders on progress, challenges and support required against defined objectives.
  • Collaborate across Mastercard including with sales, marketing, delivery, legal, technical teams and others, both locally and globally.
  • Craft compelling value propositions that differentiate our products in the market.
  • Collaborate in the planning, development, and implementation of product marketing strategies, including advertising and promotional activities.

Qualifications:

  • Bachelor's degree in business, technology or equivalent work experience.
  • Knowledge of product development operations and a keen understanding of the payments industry.
  • Experience in within payments industry, particularly digital product, is highly desirable.
  • Preferred minimum of 2 years of management experience.

Skills and Abilities:

  • Highly motivated with the ability to take full ownership and act as a leader in the team.
  • Desire to work in a fast paced, dynamic environment.
  • Solid understanding of the payments industry, with the ability to identify and implement effective solutions to business challenges.
  • Business acumen combined with a strong customer focus and exceptional analytical skills.
  • Excellent verbal and written communication skills, including impactful presentation abilities.
  • Proven ability to collaborate effectively with individuals at all levels and build strong relationships with internal and external stakeholders.
  • Outstanding interpersonal skills and the ability to thrive in a matrixed organization.

Work Conditions:
Domestic and occasional international travel required.

Join us at Mastercard and be part of a dynamic team that drives innovation in the financial services industry.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

  • Abide by Mastercard's security policies and practices;
  • Ensure the confidentiality and integrity of the information being accessed;
  • Report any suspected in