Program Manager, Partner Success

Okta is The World's Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth.

At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we're looking for lifelong learners and people who can make us better with their unique experiences.

Join our team We're building a world where Identity belongs to you.

The Professional Services team
We are a team of Identity and Access Management experts. We help businesses and organisations maximise their Okta IAM platform investment, providing rapid time-to-value in adoption & usage and promoting scalability & agility.

The Partner Success Program Manager Opportunity
This role reports to the Head of Professional Services APJ and is responsible for developing and supporting our partners in successfully delivering Okta services to our valued customers.

What you'll be doing

• Think strategically across multidisciplinary teams, establishing value-based relationships with our customers, relevant project stakeholders and partners
• Establish a vision for identifying delivery partners, increasing certifications, and preparing our service delivery partners to build and grow their identity management practice in partnership with Okta Professional Services.
• Build and convey compelling value propositions that will encourage partners (both emerging and strategic partners) to build Okta specialists and partner with Okta PS to co-sell and co-deliver customer solutions.
• Develop a comprehensive partner delivery development plan, monitor partners' delivery commitments and KPIs, and identify areas for enhancement.
• Formulate Okta's Partner business strategy in alignment with Okta stakeholders and Regional & Global Partner Success teams.
• In collaboration with PS Sales and our network of delivery partners, identify customer opportunities and ensure the accuracy of scoping and Statement of Work pertinent to Okta IAM solutions.

What you'll bring to the role

• Deep understanding of IAM technologies, software delivery lifecycle, and SaaS
• Proven track record of managing delivery and other types of channel partners
• Strong project management background with excellent communication and coordination skills
• Equipped with business focus, delivery mindset and sales knowledge that enables engagement at the executive level
• Energy, flexibility, and drive to create real and measurable business results
• Ability to context switch and manage up to 20 partner engagements each week
• Proficient business analytical skills to deliver insights feeding into service delivery and partner strategy

And extra credit if you have experience in any of the following

• Project Management Professional certification or other relevant accreditation
  
  

What you can look forward to as an Full-Time Okta employee

Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today .

Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to participate in the job application or interview process, please use this Form to request an accommodation.

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Individuals seeking employment at this company are considered without regards to race, color, religion,national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, genderidentity, or sexual orientation. When submitting your application above, you are being given theopportunity to provide information about your race/ethnicity, gender, and veteran status. This informationhelps us support or diversity, inclusion, and belonging efforts, as well as maintain fair and equitablehiring practices.

Completion of the form is entirely voluntary. Whatever your decision, it will not beconsidered in the hiring process or thereafter. Any information that you do provide will be recorded andmaintained in a confidential file.

If you believe you belong to any of the categories of protected veterans listed below, please indicate bymaking the appropriate selection. As a government contractor subject to Vietnam Era Veterans ReadjustmentAssistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreachand positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air servicewho is entitled to compensation (or who but for the receipt of military retired pay would be entitled tocompensation) under laws administered by the Secretary of Veterans Affairs; or a person who was dischargedor released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date ofsuch veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S.military, ground, naval or air service during a war, or in a campaign or expedition for which a campaignbadge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S.military, ground, naval or air service, participated in a United States military operation for which anArmed Forces service medal was awarded pursuant to Executive Order 12985.

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The foundation for secure connections between people and technology

Okta is the leading independent provider of identity for the enterprise. The Okta Identity Cloud enables organizations to securely connect the right people to the right technologies at the right time. With over 7,000 pre-built integrations to applications and infrastructure providers, Okta customers can easily and securely use the best technologies for their business. More than 18,800 organizations, including JetBlue, Nordstrom, Slack, T-Mobile, Takeda, Teach for America, and Twilio, trust Okta to help protect the identities of their workforces and customers.

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