Customer Service Officer
2 weeks ago
- Would you like to work with a great team of people and learn new skills within a multinational organisation?_
Job Description:
Your key responsibilities include:
- Answering and/or directing phone calls
- Meet and greet visitors to the office
- Check in patients, ensure completion of paperwork and update patient details
- Contact claimants regarding upcoming appointments
- Organise patient imaging
- Manage the day to day presentation and preparation of consulting rooms
- Administration support to Medical Specialist and Client Services Team
Qualifications:
Qualifications
To be considered for this role you will have demonstrated:
- Exceptional attention to detail
- Experience prioritising work in a very busy office environment
- Good time management with the ability to manage interruptions and readjust priorities
- Excellent verbal, written and interpersonal communication skills
- A positive, empathetic, helpful approach and able to work within a confidential environment
- Strong organisational and prioritisation skills, while maintaining flexibility
- Computer literacy, with proficiency in Microsoft Office programs
- Experience working in the healthcare/medical practice/legal sector is an advantage
Additional Information
You are welcome here.
Our fast-growing team of more than 3,000 people around Australia represent a huge array of life experiences, skills and ways of thinking.
We are an Equal Opportunity Employer, proudly welcoming people with disability including mental health conditions, people from diverse cultural and linguistic backgrounds, people from the LGBTQI community, veterans, carers and Indigenous Australians to our team.
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