Pricing Assurance Manager

2 weeks ago

Toowong, Queensland, Australia Auto & General Full time

About us

At Auto & General (A&G), we provide great products and services to safeguard our customers in their time of need. Our range of general insurance products protects customers on the road, at home and on holiday with various Car, Motorcycle, Home, Contents, and Pet products as well as Roadside Assistance.

Our culture of 'high performance with high integrity' underpins our values and the way we interact with our customers, the community and each other. We're excited about the future and we're always on the lookout for talented, passionate individuals who can help us achieve our goal of being Australia's best insurer If this sounds like you, apply today.

The role

The Pricing Assurance Manager role will be responsible for leading the pricing implementation and assurance function. This includes quality assurance, testing, compliance, complaint management and supporting system enhancements within A&G's pricing operations.

Success in this role requires strong communication and technical skills, along with the ability to effectively lead a technical team. This is a full-time permanent position located at our Toowong head office.

Position accountabilities

  • Understand the entire end-to-end price calculation engine and infrastructure.
  • Ensure the integrity of all pricing data and processes to proactively identify risks and issues.
  • Develop safeguards to mitigate the risk of pricing errors and reduce the volume of pricing queries.
  • Design and maintain automated continuous price testing.
  • Manage compliance-related matters through the development of effective systems and processes.
  • Support compliance incident owners to manage incidents, including documentation, prepare regulatory communications, and liaise with Risk and Compliance teams.
  • Act as the Pricing team's subject matter expert for company-wide compliance incident management as well as technical pricing operations and systems.
  • Support the implementation and delivery of IT development initiatives that directly impact pricing, including next-generation pricing engines.
  • Collaborate with business stakeholders to deliver pricing system enhancements.

What experience you'll bring

  • 5+ years of general insurance industry experience
  • Proven analytical and problem-solving capability
  • Excellent attention to detail
  • Solid communication and technical skills and the ability to lead a technical team

Our perks

  • Location – Our office is conveniently based in Toowong Village shopping centre - a city fringe location with access to retail, restaurants, various parking options and public transport.
  • Extra leave - Enjoy additional leave days on us You'll receive a paid 'ME' day and one paid volunteer leave day annually. Team members can also purchase up to two additional weeks of leave per year.
  • Paid parental leave - We support our new parents with paid parental leave and other benefits.
  • Workplace giving - If you're passionate about a cause, then we are too – we offer workplace giving and we'll dollar match your donations to registered charities.
  • Development opportunities - We're championing your development with internal programs and access to a wide range of online courses.
  • Employee discounts - You'll receive discounts on Budget Direct insurance products.
  • Reward and recognition - We reward high performance with employee recognition, reward and incentive schemes.
  • Onsite facilities – There are excellent end-of-trip facilities on offer and private spaces for nursing mothers.
  • Get social - Join our vibrant social and community activities including annual celebrations, family fun days and regular events across each of our sites.
  • Perks App - Access to an employee benefits and discounts app called 'Perks' offering your great discounts, offers and programs across a range of areas.

If you are seeking a new challenge and would enjoy the opportunity to work in a growing and changing business, click on the APPLY NOW button and submit your application.

Auto & General values individual differences and believes in fostering an inclusive culture that creates a great place to work for all.

*A note from Auto & General to recruitment agencies: We politely ask that you avoid making any approaches or sending any unsolicited resumes to our Recruitment Team or Hiring Leaders across our business. Auto & General is not responsible for any fees related to unsolicited resumes.

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