Technical Sales Coordinator

2 weeks ago


Mascot, Australia EATON Full time

Key Duties:

  • Supporting optimal order management via phone & emails including but not limited to Purchase Orders, Pricing and Availability, Order ETA's, Debits, Credits and Warrantees
  • Work directly and collaboratively with product, accounts, sales and supply teams to ensure requests are supported and resolved efficiently and to quality
  • Proactively managing customer orders to provide On Time Deliveries and where not possible proactively engaging customers to provide optimal customer experience
  • Work in a team environment to achieve all customer service SLA's and support the PD sales team in achieving revenue goals
  • Adopting a continuous improvement mindset and support key change initiatives
  • Demonstrate a strong understanding of our products, services and systems

Qualifications:

  • Minimum of 2 years sales or product coordination, customer service, logistics or support experience in a technical environment OR.....
  • A recent graduate in electrical engineering with demonstrated experience in customer service
  • Excellent stakeholder management skills
  • Time management skills and ability to work independently
  • Strong customer service ethos and great attention to detail

What We Offer:

  • On-site parking
  • Competitive salary with access to bonus scheme
  • Inclusive working environment
  • Volunteer days
  • Outstanding training and development programs for both professional and personal development


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