![Eaton Corporation](https://media.trabajo.org/img/noimg.jpg)
Technical Support Coordinator
2 weeks ago
**What you’ll do**:
Do you want to be part of something special, join a winning team and work in a great Do you want to be part of something special, join a winning team and work in a great environment? We are looking for a Technical Support Coordinator in Eaton’s electrical business, based in Mascot. At Eaton we pride ourselves on creating a work place that is exciting, meaningful and inclusive. Add safety, wellness and you have a great place to work. Eaton is all about honoring our values and vision for our people customers and community. If this is also you then please read on.
- Be an active member of the ANZ Customer Service team working closely with internal and external stakeholders.
- The role has dual responsibilities to provide superior customer service to all customers and provide support and guidance for general and technical enquiries.
- You will be part of a high-performance working culture ensuring our high standards are maintained in a busy and varied role
We are looking for someone who has proficient technical customer service experience, excellent attention to detail and enjoys working in a fast-paced environment, and a great advantage if someone has engineering/ electrical background. This exciting role offers opportunity to:
- First point of contact for 1PH Technical enquiries resulting in fault finding.
- Liaise with Warranty Coordinator in addressing and remedy warranty replacements.
- Work directly and collaboratively with sales, service, technical teams and other internal departments to resolve and/or escalate customer issues and concerns.
- Support the Customer Service & sales Team as required to ensure the delivery of customer requests within defined SLA’s.
- Proactively manage customer concerns in a manner that delivers against both customer and business objectives to create mutually beneficial outcomes.
- Develop sound knowledge of the company’s products, policies and standards. Ensue that changes to products and solutions are documented and accurate.
- Work within team environment to support the achievement of the division’s sales and margin objectives.
- Understand and comply with the company's mission, vision, policies, objectives and other requirements of the quality, safety and environment management system.
**Qualifications**:
- Ability to organize, priorities, plan, follow up and work autonomously.
- Able to work under pressure, high resilience, and problem-solving skills.
- SAP or other business system equivalent experience - preferable
- Intermediate MS Office skills
-
Technical Support Coordinator
3 weeks ago
Mascot, Australia Eaton Full time**What you’ll do**: The primary function of a Technical Service Coordinator is to provide superior customer service to all Eaton customers and completing the cycle of service requests and enquiries to ensure customer satisfaction. The coordination of our FSE’s is integral to providing superior customer service and support whilst striving for continuous...
-
Technical Support Coordinator
2 weeks ago
Mascot, Australia Eaton Corporation Full timeWhat you'll do:Do you want to be part of something special, join a winning team and work in a great Do you want to be part of something special, join a winning team and work in a great environment? We are looking for a Technical Support Coordinator in Eaton's electrical business, based in Mascot. At Eaton we pride ourselves on creating a work place that is...
-
Technical Support Coordinator
3 months ago
Mascot, Australia Eaton Full timeEaton is an intelligent power management company dedicated to improving the quality of life and protecting the environment for people everywhere. We are guided by our commitment to do business right, to operate sustainably and to help our customers manage power today and well into the future. **What you’ll do**: - Properly escalate unresolved queries to...
-
Technical Support Coordinator
4 weeks ago
Mascot, Australia Eaton Full timeWe are looking for a committed and talented individual to join Eaton’s Power Quality division, based in Mascot. This is a business critical role that supports our UPS, DC and Software customers by solving first level customer issues that are technical in nature. Operational in nature, the role is responsible for ensuring that Eaton customers experience...
-
Technical Support Coordinator
2 weeks ago
Mascot, Australia Eaton Full timeWe are looking for a committed and talented individual to join Eaton's Power Quality division, based in Mascot. This is a business critical role that supports our UPS, DC and Software customers by solving first level customer issues that are technical in nature. Operational in nature, the role is responsible for ensuring that Eaton customers experience...
-
Technical Sales Coordinator
2 weeks ago
Mascot, Australia EATON Full timeKey Duties:Supporting optimal order management via phone & emails including but not limited to Purchase Orders, Pricing and Availability, Order ETA's, Debits, Credits and WarranteesWork directly and collaboratively with product, accounts, sales and supply teams to ensure requests are supported and resolved efficiently and to qualityProactively managing...
-
Ccs Technical Support Leader
2 weeks ago
Mascot, Australia GE Healthcare Full timeJob Description Summary: The CCS (LCS and US) Technical Support Leader is responsible for leading the technical support function for customers and field teams to minimise the customer events at each site through constant analysis, field interventions to rectify corrective repairs with urgency and effectiveness, whilst maintaining a disciplined cost...
-
Technical Support Advisor
2 weeks ago
Mascot, Australia Spark Recruitment Full time**Job details**: **Posted** 16 August 2023 **Salary** AU$75000 - AU$80000 per annum **Location** Mascot **Job type** - Permanent **Discipline** - Infrastructure **Reference** 2176 **Technical Support Engineer** - Newly created role for a Technical Support Engineer in a global product vendor - Work across a market leading product as a technical...
-
Technical Support Advisor
2 weeks ago
Mascot, Australia Spark Recruitment Full timeJob details:Posted16 August 2023SalaryAU$ AU$80000 per annumLocationMascotJob type PermanentDiscipline InfrastructureReference2176Technical Support Engineer Newly created role for a Technical Support Engineer in a global product vendor Work across a market leading product as a technical specialist 12pm to 8pm shift- You must to an Australian Citizen...
-
Technical Sales Coordinator
5 days ago
Mascot, Australia EATON Full timeKey Duties:Supporting optimal order management via phone & emails including but not limited to Purchase Orders, Pricing and Availability, Order ETA's, Debits, Credits and WarranteesWork directly and collaboratively with product, accounts, sales and supply teams to ensure requests are supported and resolved efficiently and to qualityProactively managing...
-
Ccs Technical Support Leader
2 months ago
Mascot, Australia GE Healthcare Full time**Job Description Summary**: The CCS (LCS and US) Technical Support Leader is responsible for leading the technical support function for customers and field teams to minimise the customer events at each site through constant analysis, field interventions to rectify corrective repairs with urgency and effectiveness, whilst maintaining a disciplined cost...
-
Ccs Technical Support Leader
23 hours ago
Mascot, Australia GE Healthcare Full time**Job Description Summary**: The CCS (LCS and US) Technical Support Leader is responsible for leading the technical support function for customers and field teams to minimise the customer events at each site through constant analysis, field interventions to rectify corrective repairs with urgency and effectiveness, whilst maintaining a disciplined cost...
-
Representative.sls.sales Support
3 weeks ago
Mascot, Australia Eaton Corporation Full time**What you’ll do**: - Review and prepare the AutoCAD drawings required for project technical package submission - Determines project specifications by studying product design, customer requirements, and performance standards; completing technical studies; preparing cost estimates, site visits for inspection - Review requirement and prepare the quotes...
-
Technical Writer
4 weeks ago
Mascot, Australia Equinix Full timeTechnical Writer Equinix is the world’s digital infrastructure company, operating 245+ data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global platform allows...
-
Technical Writer
4 weeks ago
Mascot, Australia Equinix Full timeTechnical Writer Equinix is the world’s digital infrastructure company, operating 245+ data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global platform allows...
-
Recruitment Coordinator
3 weeks ago
Mascot, Australia people2people Full timeWork with a global brand who are seeking a Recruitment Coordinator to work on a 6-month assignment with a view to extending based in Mascot. **The Company** Work with a multi-billion revenue electrical organisation selling to millions of customers across the globe in power components in aerospace, filtration, hydraulics and vehicles. This company is located...
-
Project Coordinator
3 weeks ago
Mascot, Australia Eaton Corporation Full timeIf you desire to be part of something special, to be part of a winning team, to be part of a fun team - winning is fun. We are looking forward to hiring **a Project Coordinator ELQ **in Eaton’s **Electrical business**, based in **Mascot Australia**. In Eaton, making our work exciting, engaging, meaningful; ensuring safety, health, wellness; and being a...
-
Sustainability Coordinator
3 weeks ago
Mascot, Australia John Holland Full timeMascot, NSW, AU, 2020**About the Project - Upper South Creek** New greenfield Advanced Water Recycling Centre and associated infrastructure which will provide wastewater services and recycled water for the Aerotropolis, Western Sydney Airport and Southwest Growth Areas. The project will include the Design, Construction and 10yr Operation of a Wastewater...
-
Service Product Planner
2 weeks ago
Mascot, Australia Eaton Full time**Eaton’s Electrical Business is currently seeking a Service Product Planner & Coordinator to join our team. This position is based at our Mascot, Sydney facility.** Making what matters work at Eaton takes the passion of every employee around the world. We create an environment where creativity, invention and discovery become reality, each and every day....
-
Sales Coordinator
1 week ago
Mascot, Australia TNT Express Full time**Who are we?** At FedEx, moving the world doesn’t only mean delivering for our customers around the globe. Moving the world is also about creating what’s next. We’re team FedEx - 500,000+ people strong around the world. The work we all do comes down to one purpose: to provide our customers with outstanding experiences as we connect the world to...