Client Services Officer
1 week ago
This is a contact centre environment where you're encouraged to use your brain We don't focus on call volume and time KPIs, and we coach and encourage you to focus on delivering a quality experience for our clients.
Join a team of customer service officers and look forward to a workplace where you can thrive as you provide support to clients who need to access Aged Care/Disability services.
Working as part of this team you'll:
- Handle a mixture of inbound and outbound calls and confidentially capture caller data into our systems
- Listen to the client, understand their enquiry and assist appropriately to deliver the best possible customer experience
- Collaborate with other team members and departments to deliver optimal solutions
- Schedule appointments between the client and our team of assessors; and
- Use empathy and communication skills to understand our clients' needs
Convenient, central location
You'll enjoy all the amenities of our modern office space and the convenience of being in a Melbourne central location, easily accessible by public transport.
National opportunities to move and grow
APM group has multiple brands and a team of over 13,000 across 11 countries with a shard purpose - to enable better lives through a range of human services.
Your weekends, are yours
This is a full-time role, working across a rotating roster from Monday to Friday, with hours between 7am and 6pm.
What we're looking for
Call centre experience is not essential.
In fact, we sometimes find that experience in other types of work like retail, sales, hospitality and corporate roles develops skills and life experience that is highly suited to this role.
To be successful, you should:
- Have a passion for delivering an outstanding customer experience
- Be able to multitask across different systems including the Microsoft Office suite and CRMs
- Be a fast, autonomous worker who can work effectively alone and within a team setting; and
- Have a high level of attention to detail and resourcefulness
-
Client Services Officer
1 week ago
Melbourne, Victoria, Australia Australian Laboratory Services Full timeFriendly team, supportive leadership Business Park location ALS an Australian global success storyThe RoleWe're looking for a self-motivated and proactive Client Services operative to join our successful front line team. As a a reliable and accessible point of liaison, you will work closely with clients in ensuring consistency and quality of ALS service...
-
Client Service Officer
1 week ago
Melbourne City Centre, Victoria, Australia Davidson Group Services Full timeSeeking a new challenging role with the Australian Federal Government?Davidson are excited to be recruiting multiple Client Service Officers (APS3) opportunities commencing ASAP. With strong partnerships across Public Sector, we can match you with the most exclusive opportunities. These roles will be based in stunning modern offices located in the Melbourne...
-
Client Services Officer
1 week ago
Wantirna South, Victoria, Australia Fuse Recruitment Full timeWho will you be working with?You'll be working within an established financial advisory firm, with multiple offices across Melbourne. With specialisations in superannuation, investments, insurance, SMSF, retirement planning, and debt reduction strategies, they're looking for a Client Services Officer to join their growing team. What are the benefits?Hybrid...
-
Client Service Manager
1 week ago
Clayton South, Victoria, Australia GJK Facility Services Full timeIntroduction:BETTER EXPERIENCES, BETTER OUTCOMESIt's an exciting time to be joining GJK Facility Services - we have grown significantly over recent years and are transforming for future growth and opportunities to help our customers and people.We are a leading provider of facility services, committed to provider better experiences and better outcomes to our...
-
Client Services Officer
1 week ago
South Wharf, Victoria, Australia DCA Careers Full timeExcellent opportunity for a customer-orientated professional to assist with daily account management Permanent fulltime career opportunity within a supportive, growth focused organisation Provide solutions to client requests on a day to day basisOur BusinessDCA Cities, the largest division of Database Consultants Australia (DCA), is an innovative technology...
-
Aps3 Client Service Officer
1 week ago
Melbourne City Centre, Victoria, Australia DFP Recruitment Services Full timeJob description:The OpportunityOn behalf of a Government Agency, we are looking for APS3 Client Service Officer(s) based in Melbourne. This is a 6 month assignment working full time in the office, Monday to Friday, 37.5 hours per week.As the APS3 Client Service Officer you will; Provide a direct service to clients, including the veteran community and...
-
Client Services Officer
1 week ago
Clayton South, Victoria, Australia Latrobe Community Health Service Full timeApplications open until position is filled Located in Clayton, parttime, (45.6 hours) permanent opportunity available_ Join a notforprofit health care provider who is getting back to what matters The position is responsible for providing the full range of client services at Metro Dental Sites Remunerated at $ per hour At Latrobe Community Health Service and...
-
Client Services Officer
1 week ago
South Yarra, Victoria, Australia Lifecare Full timeAbout the roleLifecare Prahran Sports Medicine is seeking a friendly Client Services Officer (Receptionist) to join our dedicated team and positively contribute to the exceptional care of our patients. This is a casual role working 10-12 hours plus per week to support our Allied Health team in the Prahran clinic.You will be answering and addressing incoming...
-
Client Service Officer
1 week ago
Melbourne, Victoria, Australia Marsh Pty Ltd Full timeMercer is seeking candidates for the following position based in the Melbourne office:Client Service Officer – Part timeWhat can you expect?To support Financial Advisers in preparing and implementing adviceBeing the first point of contact for our clientsThe opportunity to progress your career in Financial AdviceA part time role in a CBD OfficeWhat is in it...
-
Client Service Officer
1 week ago
Melbourne, Victoria, Australia Mayday Recruitment Full time$65,000 + super salary package Offices in Melbourne CBD Hybrid after training period Join a marketleading organization with a strong reputation in the industry.As aClient Service Officer, you will play a vital in building and maintaining client relationships in your portfolio. You'll handle policy renewals, assist the Brokers Assistant as needed, and join...
-
Client Service Officer
1 week ago
Melbourne, Victoria, Australia Five Recruitment Full timeFantastic Working Environment Experienced Client Service Officer required Part Time or Full TimeOur client is a well established wealth management and accounting firm with fantastic offices, located at the start of the Mornington Peninsula. The team now has a new opening for a Client Services Officer (part Time or Full Time) to work with their high calibre...
-
Client Service Officer
1 week ago
Melbourne, Victoria, Australia IAS RECRUITMENT Full timeCareer growth & development in Financial Planning- $70K - $80K (incl super) + bonus Supportive team environmentAbout the companyOur client is a renowned Australian company providing superior products and services that support many Australians daily. Currently experiencing growth, this is an exciting time to join this organisation, which is looking for an...
-
Client Service Officer
1 week ago
Melbourne, Victoria, Australia Hooker & Heijden Full timeClient Service Officer Are you working in a call centre in a sales and service capacity or perhaps within a claims team?Are you looking for a way to transition into a career as an insurance broker?Look no further.To assist with the ongoing growth of the business, our client has an opportunity for a Client Service Officer to join their professional and highly...
-
Client Service Officer
1 week ago
Melbourne, Victoria, Australia Insurance House Full timeAdmin / Secretarial / Office Support Administration Melbourne Temp30/10/202- Provide administrative support to our team. Deliver great service to our clients Monday to Friday, 4 week contract with possible extension Located in our East Melbourne Office Availability to start ASAPInsurance House is one of the multiple businesses experiencing incredible success...
-
Client Service Manager
1 week ago
South Melbourne, Victoria, Australia Metronome Agency Full timemetronome is looking for a client service manager.Do you have a passion for digital marketing, technology and collaborating closely with clients to deliver successful projects and build meaningful partnerships? Great - our Client Service Manager role will give you the opportunity to grow into a true client leadership role. It's the perfect pathway to grow...
-
Client Service Officer
1 week ago
Melbourne, Victoria, Australia IAS RECRUITMENT Full timeCareer growth & development in Financial Planning- $80K (incl super) + bonus Hybrid working modelAbout the companyOur client is a renowned Australian company providing superior products and services that support many Australians daily. Currently experiencing growth, this is an exciting time to join this organisation, which is looking for an experienced...
-
Client Services Officer
1 week ago
Melbourne, Victoria, Australia Advice2Talent Full timeHybrid Work environment on offer Work in the office 3 days per week and 2 days from homeAbout the ClientUsing the balance sheet approach, our client provides complex and strategic financial advice which considers each client's complete financial position. They combine different areas of expertise, working alongside specialists in the field, to provide a...
-
Client Service Officer
1 week ago
Melbourne, Victoria, Australia Insurance House Full timeBuilding & Construction Other Melbourne Permanent / Full Time18/8/202- Provide administrative support to our team. Deliver great service to our clients Build a career in the construction and insurance space Multiple client service opportunities, including permanent and contract rolesInsurance House is one of the multiple businesses experiencing incredible...
-
Client Service Officer
1 week ago
Melbourne, Victoria, Australia Insurance House Full timeAs one of Australia's leading insurance brokerages, we are constantly growing, evolving and progressing thanks to our well trained and highly motivated people who share our values of Care, Leadership, Imagination and Professionalism.Founded in 1983 in regional Victoria, Insurance House is a known and trusted brand in insurance. Dedicated to the delivery of...
-
Client services officer
1 week ago
Melbourne, Victoria, Australia Evolve Scientific Full timeAbout the role: We are looking for a Client Service Support Officer who will be reporting through to the Client Manager. This role will involve interacting daily with both internal and external stakeholders. This is a 12 month contract to start as soon as possible.Your main responsibilities include but are not limited to: Provide administrative support to...