Client Service Officer

1 week ago


Melbourne, Victoria, Australia Insurance House Full time
Admin / Secretarial / Office Support

  • Administration
  • Melbourne
  • Temp
30/10/202- Provide administrative support to our team. Deliver great service to our clients

  • Monday to Friday, 4 week contract with possible extension
  • Located in our East Melbourne Office
  • Availability to start ASAP
Insurance House is one of the multiple businesses experiencing incredible success as part of Insurance Brands Australia. Led by our values, we are committed to delivering positive and successful outcomes for our clients and know our team is what makes us different


Nestled within our Broking team, our Construction and Warranty division is well known for its expertise in this specialised field.

We are looking to recruit a Client Service Officer to join our team for a temporary assignment, commencing on Monday 6th November, 2023.


About the Role
Insurance House is a key player in the DBI /Builders' Warranty market. A Client Service Officer supports the team in processing, administering and coordinating all DBI/Builders' Warranty policies.


We are looking for someone to join our team ASAP In this role, you will interact with various stakeholders while operating within a dynamic and fast-paced environment.

Offering plenty of variety and satisfaction, you can expect any day to include:

  • Processing new business invoices, including amendments and cancellations
  • Liaising with builders, brokers, government agencies
  • Providing superior service and delivering a positive experience for all Insurance House clients and partners

About You


You work well in a team in pursuit of common goals and are driven to be part of a high performing environment.

You're known for your effective communication skills and the ability to manage high volumes.

You're highly organised and can prioritise with ease. You're results driven, comfortable using multiple systems, have strong emotional intelligence. Your resilience and adaptability will have you not just succeeding in this role but loving it too

About Us


Insurance Brands Australia is an insurance advice and distribution business and the driving force behind some award winning insurance brands including Insurance House, the Insurance House Advance authorised partners network, and Safe Scope.

Our businesses operate in over 70 locations across Australia and employ more than 400 insurance professionals.

Our focus is on building genuine relationships with clients and becoming long term trusted advisers.

We're about making insurance simple and easy for our clients with a full suite of insurance products, risk management and claims services available.

Insurance Brands Australia recognises the importance of creating a positive and healthy workplace. It is our goal to see our employees enjoy their work as a part of their life balance.

Our key values are Care, Leadership, Imagination and Professionalism and we adopt each of them as we commit to making a difference in the work we do.



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