Client services officer

2 weeks ago

Melbourne, Victoria, Australia Evolve Scientific Full time

About the role:
We are looking for a Client Service Support Officer who will be reporting through to the Client Manager. This role will involve interacting daily with both internal and external stakeholders. This is a 12 month contract to start as soon as possible.
Your main responsibilities include but are not limited to:

  • Provide administrative support to the team
  • Assist in answering calls, coordinating responses to technical enquiries and processing the inbox
  • Sort and process high volumes of data whilst maintaining accuracy
  • Coordinating client orders, enquiries and complaints
  • Provide administrative support for Account Managers relating to all customer queries
  • Understand Scientific Laboratory terms in order to liaise with the laboratory
  • Use of Microsoft Office (Excel, word, Outlook) experience with LIMS would be advantageous

If you are a recent Food Science graduate and prefer a desk based job then we would like to hear from you.
To be successful in this position you will have:

  • Minimum of a degree Tertiary Qualification in science field and experience in a client facing
  • Experience in administration preferably in a laboratory environment is highly regarded
  • Experience in administration and laboratory functions
  • Planning and co-ordination skills to organise work and meet deadlines
  • Great communication skills both orally and in writing

How to Apply:

Click on the "Apply Now" button with a cover letter addressing the selection criteria above AND a detailed resume in WORD format (PDFs can be corrupted / not processed). Note: Applications only accepted from Australian / NZ residents with valid Australian work rights or temporary residents on work visas e.g. Working Holiday Visa.
Need more information:

Please call Deborah Cusmano or Cathy Mercuri on

How to Register with Evolve:
For upcoming positions please click on the "Apply Now" button. By applying to any of our roles you will also be registered for future positions unless you request not to be.

Why Evolve Scientific Recruitment?
Evolve is an award winning agency specialising in scientific/technical recruitment in: Pharmaceutical, Food, Biotechnology, Chemical, Petrochemical, Environmental, Health Services, Life Sciences, Mining and Oil

About the company:
This highly regulated Laboratory located in inner suburbs of Melbourne, require the assistance of Evolve Scientific Recruitment to source a Client Service Support officer to join the team. Due to internal movement, a position has become available on a contract basis.
We require an enthusiastic and reliable candidate who is willing to go that extra mile.

With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Chemicals, Construction & Infrastructure, Life Sciences, Mining and Manufacturing sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients.

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