Business Support Manager

2 weeks ago

Mackay Regional, Australia Assurant Full time

The world is more connected than ever. Smart technology is empowering connectivity everywhere, from our phones and wearables to our homes and cars. Assurant supports the businesses that are advancing the connected world for their customers, making technology more accessible and eco-friendly. So connect with us. Bring us your best work and your brightest ideas, and we'll bring you a place where you can thrive.

Some of the benefits we offer to our team members are:

  • Development programs & LinkedIn learning courses as well as study grants and support for higher education
  • Cultural day off to celebrate what's important to you
  • International and Local mentoring programs
  • Discounted Employee Share Purchase Program
  • Diversity panels and employee resource groups
  • 6 weeks paid parental leave and Superannuation contributions while on unpaid leave
  • Hybrid work model - 2 days onsite, 3 days remote
  • Novated vehicle leasing
  • Volunteering opportunities to give back to a cause that is important to you

What's the role about?

The Business Support Manager for the Connected Living (CL) team at Assurant will play the pivotal role of driving collaboration between the multiple lines of business that fall under the Connected Living function.

Through the design and organisation of best in practice management programs, this role will support the Head of Connected Living to ensure that the Connected Living team are aligned and supported to deliver its goals in profitability, customer satisfaction, and global market thought leadership.

Some of the key responsibilities include:

Assist in developing and supporting the coordination and implementation of strategic plans for the CL team and ensuring that all activities are aligned with the overarching Annual Operating Plan of the CL team and Assurant APAC as a whole.

Provide support to the Head of Connected Living when they are unavailable to attend internal or external stakeholder meetings by attending, taking minutes if required, noting follow up action items, and be responsible for the management of calendar of events.

Facilitate communication and project coordination across different departments, including sales, marketing, product development, and IT teams, to ensure cohesive efforts towards achieving business objectives.

Establish a system for regular monitoring, evaluation, and reporting on the progress of goals presenting data to assist the Head of Connected Living in decision-making and adjustments to strategies as necessary.

Does this sound like you?

  • Minimum of 3-5 years of experience in sales and partnership management roles
  • Strong analytical skills with the ability to interpret complex data and translate it into actionable strategies.
  • Proficient in Microsoft Office Suite, especially Excel and PowerPoint.
  • Proficient with Salesforce and data analytics tools such as Tableau and PowerBI
  • Proactive and self-motivated, with the ability to work independently.
  • Team player with a collaborative mindset.
  • Strong problem-solving skills and a results-driven approach.
  • Strong oral and written communication skills with ability to interact and build relationships to effectively influence across teams and functional partners.
  • Self-motivated to work to complete multiple projects/tasks in a timely and accurate manner.
  • Detail-oriented with strong organizational skills.

If you think you are a fit for this role, please click the link to apply.

Submit your resume accompanied by a cover letter detailing your experiences and suitability for the role. The successful applicant will be subject to relevant background checks such as reference checks and a police check.

At Assurant, we celebrate the differences that make us who we are. By assembling extraordinary teams from a variety of races, religions, sexual orientations, gender identities, ages, experiences, and abilities, we're able to better reflect the global communities where we live and work. By working to remove barriers, we ensure equity for everyone. The pursuit of inclusion rests with each of us. Because it's only by listening to and representing the unique voices of every individual that we can innovate for all.

For further information about Assurant, please visit our website:

About Us We work with the world's top brands to make smart devices simpler. Vehicles last longer. Homes more secure. Problems easier to solve. And we volunteer in communities all over the globe to help the world become a greener, better place. We come from a variety of countries, cultures, and backgrounds. But we're united by our enduring values of common sense, common decency, uncommon thinking, and uncommon results. So connect with us. Bring us your best work and your brightest ideas. And we'll bring you a place where you can thrive.
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