Customer Support/administration

2 weeks ago


South Melbourne, Victoria, Australia Southgate Salary Packaging Services Full time
Responding to customer enquiries

  • Processing, scanning and filing of documentation
  • Reviewing and addressing system reports
  • Checking basic mathematical formulas and calculations
  • Issuing and explaining various reports to client organisations
  • Explaining correct salary packaging procedures to customers

Key Characteristics/Qualifications:

  • Strict attention to detail
  • Confidence in dealing with customers
  • Confidence in working with numbers
  • Ability to work in team environment and autonomously
  • Ability to communicate effectively in a professional and accessible manner
  • Must possess strong skills in problem solving and time management


Training will be provided to develop a general understanding of salary packaging concepts, Fringe Benefits Tax compliance and Southgate's internal salary packaging systems.

At all times you will adhere to strict internal compliance standards as dictated by relevant FBT/Income Tax legislation and ATO guidelines.



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