Ndis Provider Office Administrator
1 week ago
Join the exciting journey with My Support Services, a new and growing NDIS provider, and help us make a difference in the lives of individuals.
We are based in Melbourne, and we are seeking an Office Administrator to be a vital part of our dynamic and innovative team.
About Us:
We are a fresh player in the field, bringing an innovative and empathetic approach to the support services we offer.
As a growing organisation, we provide an environment where your contribution genuinely makes a difference, and there are plenty of opportunities to grow alongside us.
Responsibilities:
- Onboarding new clients by efficiently processing their registration and guiding them through our services.
- Handling administrative duties including scheduling, managing client files, and maintaining accurate records.
- Coordinating with our service teams to ensure efficient operation of the organisation.
- Ensuring the smooth and efficient handling of information by accurately updating and maintaining our client database.
- Providing exceptional customer service, ensuring a positive and professional image of My Support Services is maintained at all times.
Qualifications:
- Excellent verbal and written communication skills.
- Proven experience in an administrative role.
- Strong organisational skills and attention to detail.
- A compassionate approach to customer service, understanding the needs and concerns of our clients.
- Ability to handle sensitive information with discretion.
- Knowledge about the National Disability Insurance Scheme (NDIS) would be an advantage but not a prerequisite.
What We Offer:
- A supportive, inclusive and growing work environment where your ideas and contributions are valued.
- The opportunity to make a real difference in the lives of individuals and to grow with us as an organisation.
- Competitive remuneration.
- Ongoing training and professional development opportunities.
If you are an individual who is passionate about helping others, eager to grow professionally, and thrive in a dynamic work environment, this role could be the perfect fit for you.
Job Types:
Full-time, Part-time
Part-time hours: 30 per week
Salary:
$ $30.00 per hour
Schedule:
- 8 hour shift
Work Location:
In person
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