Customer Support
1 week ago
Customer Support & Administrative Assistant
Clayton Office
More about the role:
- Administrative tasks
- Entering invoices into the system
- Processing customer orders and repair accurately and efficiently, ensuring that all necessary information is collected and recorded
- Manage incoming calls and handle queries & complaints
- Coordinating with other departments, such as sales, marketing, and shipping, to ensure that customer needs are met and issues are resolved quickly
- Uphold the highest level of customer service
- Liaise with store managers & suppliers and required
More about you:
- Prior experience in a customer service role, referably retail or wholesale
- Excellent communication and interpersonal skills, with the ability to remain calm and professional in highpressure situations
- Professional communication skills, both written & verbal
- Proficiency using customer service softwear such as Zendesk or Salesforce, as well as Microsoft Office programs
- Technical skills & the ability to pick up computer software as required
In return, you will receive:
- A full time roster on 38 hours a week
Monday
- Friday, every weekend off
- A local office, based in Clayton
- The opportunity to progress in a growing retailer
- We are interviewing NOW for an URGENT start. _
Recruitment Consultant:
Brittney Elso
Job Reference: 184593
Alternatively, for a confidential discussion, please contact
Brittney Elso on
quoting the reference number above, or check out our website for other available positions.
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