Digital Product Owner Small Business Banking

2 weeks ago

Brisbane, Queensland, Australia Great Southern Bank Full time

As the Digital Product Owner, you will be the digital lead for the transformation of Great Southern Bank's business banking offering, including the implementation of an exciting new small business banking proposition.

You will work closely with business partners (internal and external) to understand goals, objectives, and ensure Great Southern Bank business banking digital channels add significant value to both the business and customers.

You will provide business leadership to the cross-functional delivery team to introduce new and innovative digital solutions that exceed customer expectations.

You are a positive and enthusiastic champion for the digital transformation agenda at Great Southern Bank, always ensuring that what is delivered meets the needs of the small business market we are targeting.


About you

  • 5+ years related experience in Digital Product Management, including direct experience as a Product Owner, preferably within business banking or financial services.
  • Experience in website operations such as SEO, UX/UI design, digital content production and management, A/B/n testing and personalisation
  • Demonstrated success in driving and executing a digital roadmap and initiatives that tangibly grow digital sales and improve customer experience
  • Strong analytical and problemsolving skills with the ability to work through complex concepts/data and present wellthought out, simple and effective solutions.
  • Experience in building business cases and developing compelling proposals for change
  • Strong presentation skills to all levels of the organisation, with the ability to drive and sell the digital agenda in a nontechnical manner.
  • Proven experience leading and cultivating a high performing team
  • Working knowledge of regulations impacting retail banking digital channels (desirable)
  • Tertiary qualification in Business, Technology, Service Design, Psychology, Market Research, Economics (BSc) or equivalent
  • Product Owner or other Agile/Scrum accreditations (desirable)

What's in it for you?
We want you to make an impact.

You can be part of a growing and innovative organisation, with the ability to influence the people, culture and practices of Great Southern Bank to keep us at the top of our game.


You will be able to make a bigger difference with us While we might be a bit smaller than the majors, your circle of influence is infinitely greater.

You will see the immediate results of your work, be recognised for your achievements, and be provided with the support you need to help balance your career.

We believe that investing in our people is central to upholding our great culture.

To help you be at your best, we provide a collaborative, flexible and supportive working environment that helps you balance career, family, health and the things you love doing.

We have a variety of employee benefits that you can access from discounted financial and insurance products, a variety of leave options, and benefits and incentives covering, health, wellness and lifestyle options.

Read more about these exciting benefits on our careers site

  • At Great Southern Bank, we're committed to building a strong, inclusive and diverse workplace, where people feel a sense of belonging, are valued, connected and respected._ _We value diverse backgrounds, cultures, abilities, ideas and experiences; recognising the benefits they bring to our work, our communities and the way we help our customers._ _We support and promote an inclusive culture through flexible ways of working, collaboration, fair and equitably decision making that empowers our people to be at their best every day._
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