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Small Business Banker

3 months ago


Brisbane, Queensland, Australia Great Southern Bank Full time

We've been helping business owners take care of business for over 75 years and today we look after the financial needs of more than 380,000 Australians.

We have recently changed our name from CUA to Great Southern Bank but we remain customer-owned and firmly focused on helping all Australians own their own homes.

We're ambitious and as we continue to grow, we are investing significantly in technology, products, and people.

We have a culture that's fun, approachable and supportive - allowing our team members to be their best every day, whether that's at work or at home.


The role


As a Small Business Banker your role is to serve and grow a portfolio of current and future clients to reach their business goals with a little help from Great Southern Bank along the way.

Supporting non-personal customers who have need for commercial and investment finance, the Small Business team's main objective is to retain and grow our commercial book while providing service and expertise to Small Business customers on all products that will enhance their business and personal needs.


At Great Southern Bank you run your desk like it's your own business, managing both internal and external relationships to develop business opportunities.

You promote complex and commercial lending solutions to our existing customers and focus on the acquisition of new customers through a range of channels.

You develop and grow introducer and lead referral relationships by sourcing new sales opportunities, ultimately becoming a 'Go To' lending expert for all things complex and commercial.

In this role you will be.

  • Building and managing business lending referral sources
  • Internally as well as externally with accredited brokers, referral and direct and digital channels.
  • Establishing yourself as a goto contact point for business banking by proactively contacting existing small business customers to develop an understanding of their business and their goals.
  • Sizing up lending opportunities, writing credit proposals, and managing to drawdown: Business Loans, Overdrafts, Home Lending and other everyday products.
  • Identifying and referring opportunities for partner products, such as Unsecured Overdrafts, Equipment Finance, Merchants, and Payments.
  • Keeping a wellmanaged portfolio by conducting account reviews as required, and undertaking retention and customer contact activities.

A little bit about you

  • Experienced Banker with a proven record in relationship driven sales role, ideally supporting SME clients.
  • Developed solid knowledge of endtoend commercial lending from origination, credit submission, fulfilment, and settlement.
  • A history of proactively developing and maintaining relationships with clients.
  • Ability to analyse financial records including cash flow, P&L, balance sheets and working capital ratios and calculations.
  • Degree qualification in a Business discipline would be highly desired.

What's in it for you?
We want you to make an impact.

You can be part of a growing and innovative organization, with the ability to influence the people, culture and practices of Great Southern Bank to keep us at the top of our game.

We have progressive people and customer practices and you will help lead the delivery of these. We appreciate outside the box thinkers, people who challenge the status quo, and help us to be better, for you and for our customers

  • At Great Southern Bank, we're committed to building a strong, inclusive and diverse workplace, where people feel a sense of belonging, are valued, connected and respected. We value diverse backgrounds, cultures, abilities, ideas and experiences; recognising the benefits they bring to our work, our communities and the way we help our customers. We support and promote an inclusive culture through flexible ways of working, collaboration, fair and equitably decision making that empowers our people to be at their best every day._