Product Owner

2 weeks ago

Brisbane, Queensland, Australia Bank of Queensland Full time

About the Role
BOQ Group is one of Australia's leading financial institutions, with a proud heritage and a progressive vision.

We always place our customers at the forefront of every decision, and our vision is to be the bank that customers choose.


As we continue our journey towards delivering world-class digital experiences, we are searching for a dynamic professional to join our Customer Onboarding program.

Reporting to the Chief Product Owner, you will contribute to the vision and roadmap for the strategic customer onboarding solution and collaborate with a diverse range of teams and stakeholders to build and deliver an exceptional and unified customer onboarding experience for our customers and staff.


Furthermore, you will:

  • Work closely with stakeholders across the organisation including business bank, retail bank, compliance and financial crime operations teams to ensure the product strategy aligns with company goals and customer needs.
  • Manage the product backlog and prioritise features based on business value, as well as support the Chief Product Owner in this task.
  • Serve as the primary contact for enhancements or feature requests from wider stakeholders and translate the vision for the product or project to the delivery team to enable a program backlog to be created.
  • Track and report on product performance metrics, ensuring that the Customer Onboarding program is meeting desired outcomes and continuously seeking opportunities for improvement.
  • Exemplify the BOQ Group values of Spirited, Optimistic, Curious, Inclusive, Accountable and Lionhearted to contribute to the purpose of Building Social Capital through Banking.

About you

We are also interested in:

  • Detailed Financial Services industry, with good understanding of Customer Onboarding and KYC/AML regulatory requirements (desirable).
  • Experience with Microsoft Customer Experience Platform (CXP), including Microsoft Dynamics and Power Platform (desirable).
  • Excellent analytical, problem solving and stakeholder management skills.
  • Ability to work closely with business and technical stakeholders at all levels as a team player.
  • Strong communication, coaching, consultation, and negotiation skills with an ability to engage and influence internal and external stakeholders.

About Us

BOQ Group is a truly unique group of challenger brands with a purpose - to provide a genuine alternative to Australian financial services for customers and employees.


Our family of brands (Bank of Queensland (BOQ), ME Bank, Virgin Money Australia, BOQ Specialist), each come with their own defined customer audience and brand personality, but share one goal - to build social capital through banking.

That's creating trust with customers, exploring staff potential and believing that tiny gestures and big ideas can change the world for communities.


BOQ Group's inclusive vision is to foster a workspace that values and leverages difference and creates new possibilities, a place where our people feel confident to bring their best selves to work every day.

We embrace difference and believe that our workforce should reflect the customers and communities that we serve.


Since 2021, BOQ Group is recognised as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA).

In 2023, we successfully implemented an innovative Reconciliation Plan, driving positive change and promoting inclusivity across BOQ Group.

Our Perks

  • Flexible working arrangements
  • Discounted financial products
  • Salary sacrificing options
  • Paid parental leave with no minimum
  • Purchase annual leave
  • Discounted private health insurance plan
  • Employee Assistance Program (EAP)
  • Access to employee network groups focused on First Nations Reconciliation, LGBTQIA+, Multicultural, Gender, Early Careers and accessibility
  • BOQ Group is a member of Pride in Diversity and a participating organisation in the Australian Workplace Equality Index

How to Apply
BOQ Group is committed to diversity and an inclusive workforce. Aboriginal and Torres Strait Islander People are encouraged to apply.

We celebrate, value and include people of all backgrounds, gender and expressions, sexualities, cultures, bodies and abilities.

When you apply, you are welcome to tell us the pronouns you use and please let us know any reasonable adjustments you may need during the interview process.


If you are successful for a role with BOQ Group, it is a condition of employment that background screening is completed to ensure that the Bank complies with its obligations under the Anti-Money Laundering and Counter Terrorism Financing Act.

These checks may include, but are not limited to:
identity, verification, reference checks, criminal background checks, immigration checks, verification of academic qualifications, bankruptcy checks.

Job Reference:
BOQ03807

  • Product Owner

    2 weeks ago

    Brisbane, Queensland, Australia BHP Full time

    About BHPAt BHP we support our people to grow, learn, develop their skills and reach their potential. With a global portfolio of operations, we offer a diverse and inclusive environment with extraordinary career opportunities. Our strategy is to focus on creating a safe work environment where our employees feel strongly connected to our values and...

  • Product Owner

    2 weeks ago

    Brisbane, Queensland, Australia Blackroc Full time

    Identify, prioritise and define new product and feature ideas Collaborate with Product Managers to define the product strategy and roadmap Be the translator between the business and technical teamsAbout the Company:This product company sits at the forefront of its industry, providing a wide variety of payment solutions to a range of B2B clients, allowing...

  • Product Owner

    2 weeks ago

    Brisbane, Queensland, Australia Cqms Razer Full time

    See more about the role below, including the responsibilities and skills we are looking for. Product Owner - Io T Brisbane, Australia Reference: Be the connector between the business and the development teams Lead, scope and deliver new features and products We are seeking to appoint a Project Owner for our world leading GET Trakka product, leading its...

  • Product Owner

    2 weeks ago

    Brisbane, Queensland, Australia Ampol Full time

    Permanent - Full time opportunity. Be part of a growing and exciting business that is reshaping the future of energy.About AmpolWe are proud of our heritage. We have been powering better journeys for all Australians for over 100 years. As Australia's very own fuel brand we are committed to making those journeys easier by meeting Australia's needs at every...

  • Product Owner

    2 weeks ago

    Brisbane, Queensland, Australia Global Payments Full time

    Every day, Global Payments enables millions of people to transfer money using our cutting-edge payment solutions for credit, debit, prepaid, and merchant services. Our global team supports over 3 million companies, 1,300 financial institutions, and 600 million cardholders, empowering them to grow and achieve remarkable results. We are fueled by a dedication...

  • Product Owner

    2 weeks ago

    Brisbane, Queensland, Australia Blackroc Full time

    Drive innovation on a greenfield mobile app, access a high volume of customers. Learn from some brilliant operators, create & own meaningful business outcomes Open & supportive leadership, benefit from career development programsAbout the Company:A Brisbane-born success story, providing digitally intelligent products and solutions to everyday Australians....

  • Product Owner

    2 weeks ago

    Brisbane, Queensland, Australia Rio Tinto Full time

    Product Owner - Digital Lead Lead the evolution and operations of the HR digital solutions ecosystem Further develop your creativity and solve challenging business problems by creating simple, intuitive, and engaging user experiences Work with a team of global HR Systems expertsAbout the roleFinding better ways to provide the materials the world needs.We're...

  • Technical Product Owner

    2 weeks ago

    Brisbane, Queensland, Australia Hitachi Construction Machinery Full time

    Hitachi Benefits- Competitive pay rate + TWO bonuses a year: Potential to earn biannual bonuses- Health:Discounted Medibank health insurance policy- Wellness program:access to Employee Assistance Program- Stability:Permanent Full Time Position in a leading OEM with long term job security- Uniform: Generous uniform supplied Full PPE- Training and...

  • Product Owner

    2 weeks ago

    Brisbane, Queensland, Australia Global Payments Full time

    Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing...

  • Digital Product Owner

    2 weeks ago

    Brisbane, Queensland, Australia Hastings Deering group Full time

    Company : Hastings Deering (Australia) LtdAbout the Role Sime Darby Industrial has embarked on the next exciting chapter of our digital journey; to reinvent, redefine and reimagine the future of our business and our customers. At the heart of this business and digital transformation is our design-led human-centric approach to what we do and how we work. We...

  • Digital Product Owner

    2 weeks ago

    Brisbane, Queensland, Australia Sime Darby group Full time

    Company : Hastings Deering (Australia) LtdAbout the RoleSime Darby Industrial has embarked on the next exciting chapter of our digital journey; to reinvent, redefine, and reimagine the future of our business and our customers. At the heart of this business and digital transformation is our design-led human-centric approach to what we do and how we work.We...

  • Digital Product Owner

    2 weeks ago

    Brisbane, Queensland, Australia Tractors Full time

    time type Full time posted on Posted 16 Days Ago job requisition id JR108826 Company :Hastings Deering (Australia) Ltd Company :Hastings Deering (Australia) Ltd About the Role Sime Darby Industrial has embarked on the next exciting chapter of our digital journey; to reinvent, redefine and reimagine the future of our business and our customers. At the...

  • Product Owner

    2 weeks ago

    Brisbane, Queensland, Australia Just Digital People Full time

    Join one of Australia's finest global, market-leading SaaS companies as their newest Product OwnerYou will be instrumental in driving the product roadmap, improving the company's global payroll systems product. Experience in this area is key, and you will have exposure to the UK, New Zealand, and other locations as well as within Australia.You will...

  • Product Owner

    2 weeks ago

    Brisbane, Queensland, Australia Moonward Full time

    Benefits Of Working At Moonward.Personal DevelopmentWe focus on continual and never ending improvement. Whether it's mentoring or continual education, we are always helping you develop.Flexible EnvironmentWe want our team to flourish in a growth environment. For this reason, we offer flexible hours, flexible desk spaces and continual reviews on how we can...

  • Senior Product Owner

    2 weeks ago

    Brisbane, Queensland, Australia Alliancesrcare Full time

    About the Company: Join a large global business and industry leader, servicing B2 C users with the customer at the heart of everything they do.They are now looking for a Senior Product Owner to join them on a 6 month contract to deliver value in a key product area.Be part of their growth journey as they continue to bed down product-led principles throughout...

  • Senior Product Owner

    2 weeks ago

    Brisbane, Queensland, Australia ClearCompany Full time

    6 month contract with global B2C business starting in July.Learn from brilliant product leaders bedding down Product-Led ways of workingAbout the Company:Join a large global business and industry leader, servicing B2C users with the customer at the heart of everything they do. They are now looking for a Senior Product Owner to join them on a 6 month contract...

  • Senior Product Owner

    2 weeks ago

    Brisbane, Queensland, Australia ClearCompany Full time

    6 month contract with global B2 C business starting in July.Learn from brilliant product leaders bedding down Product-Led ways of workingAbout the Company: Join a large global business and industry leader, servicing B2 C users with the customer at the heart of everything they do.They are now looking for a Senior Product Owner to join them on a 6 month...

  • Senior Product Owner

    2 weeks ago

    Brisbane, Queensland, Australia ClearCompany Full time

    6 month contract with global B2 C business starting in July.Learn from brilliant product leaders bedding down Product-Led ways of working About the Company: Join a large global business and industry leader, servicing B2 C users with the customer at the heart of everything they do.They are now looking for a Senior Product Owner to join them on a 6 month...

  • Senior Product Owner

    2 weeks ago

    Brisbane, Queensland, Australia Alliancesrcare Full time

    About the Company:Join a large global business and industry leader, servicing B2C users with the customer at the heart of everything they do. They are now looking for a Senior Product Owner to join them on a 6 month contract to deliver value in a key product area. Be part of their growth journey as they continue to bed down product-led principles throughout...

  • Senior Product Owner

    2 weeks ago

    Brisbane, Queensland, Australia Alliancesrcare Full time

    About the Company: Join a large global business and industry leader, servicing B2 C users with the customer at the heart of everything they do.They are now looking for a Senior Product Owner to join them on a 6 month contract to deliver value in a key product area.Be part of their growth journey as they continue to bed down product-led principles throughout...