Contract Coordinator OSE

1 week ago

Hawthorn East, Victoria, Australia Coles Full time

JOB DESCRIPTION

We've been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with 120,000 team members and a portfolio of iconic brands. At Coles Group, you'll not only get to make a difference to millions of Aussie lives—you'll also get to see your impact.

About the team

Coles Services keep our stores clean and safe. Our team works with passion and pace. And we're proud of the shopping experience we give our customers.
We're looking for an exceptional Contract Coordinator to join our Coles Services Team.


About the role

You'll take responsibility for supporting our OSE (Other Store Expenses) team to deliver our contractual and operational requirements across the OSE portfolio.
You'll manage day-to-day workflow with our "goods not for resale" suppliers and manage operational queries from our internal stakeholders and store teams, you will support with documenting processes and procedures and building efficiencies within our stakeholder network.

This is a 6 month FTC

You will also:

  • Identify and implement continuous improvement opportunities across supplier processes, contract management and management of field queries with measurable benefits.
  • Managing and resolving escalations in a timely manner
  • Managing and maintaining OSE support inboxes
  • Building reports to support management, tracking contract performance, and driving required compliance in the field
  • Tracking and raising invoices across all contracts, including dispute resolution

About you and your skills

You will have:

  • Experience in a similar role in fast-paced, retail or service-based industries
  • The ability to quickly build strong working relationships with key stakeholders in a fast-paced and complex work environment
  • Proficiency with Microsoft suite, particularly excel
  • A level of comfort with databases and systems
  • The ability to adapt combined with effective problem-solving skills

Take your next step into something bigger, apply now

With us it's not about the discounts (although you do get those), it's about joining a team where your wellbeing and professional development is our investment and celebrating your contributions is the norm. And because everyone leads unique lives, we offer flexible work, additional leave and parental leave entitlements.

We're continuing to build a gender equitable team, and a culture that is just as diverse, inclusive and welcoming as the communities we serve. We are committed to creating a workplace that is safe and respectful for our team. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities.

We're happy to adjust our recruitment process to support candidates with disability. For further information and additional contact details visit the 'Our Recruitment Process' section of our careers site or email

Job ID: 118200

Employment Type: Fixed Term

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