IT Support and Scheduling

2 weeks ago


Sydney, New South Wales, Australia Cox Purtell Full time

IT Customer Support and Scheduling

12 month temporary contract

WFH flexibility (Hybrid role)

$38-$43 per hour + super

Our client is a well renowned Fortune 500 Software company and is looking to fill two positions within their team to provide support to their Japanese customers.

The roles will be focused on providing top tier customer care while also scheduling the technical resources to ensure that all tickets are dealt with promptly and without incident. The client is very appreciative of the high level of service expected from the Japanese market and is ideally looking for the successful applicant to have a keen attention to detail, be investigative, have an autonomous work ethic and have a keen eye for information gathering.

Must Haves:

  • Native or Business Level Japanese
  • Full Australian Work Rights
  • Customer service OR IT experience
  • Full Australian Work Rights

Desirables:

  • IT Related Degree or Diploma
  • Experience working within IT support is highly desirable
  • Strong Security / Network knowledge

What's in it for you?

  • Comprehensive training on the role and the platform
  • Work within a Fortune 500 company
  • Strong possibility to convert to Permanent
  • Hybrid work arrangement with office located centrally in CBD

If you are interested in this role please upload your CV but hitting Apply Now



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