Mobile Case Manager

1 week ago

Melbourne, Victoria, Australia DXC Technology Full time

About the Role
The Mobile Case Manager supports the Claims team from Eligibility to 130 weeks. On client site focus supporting injured workers and employers in their return to work strategies.

To be successful in this role you will have:

  • The ability to gather information from a range of stakeholders to develop
effective case management strategies

  • Valid Victorian Drivers License
  • Experience in preparing and attending claims reviews and clinical case
conferences to effectively facilitate outcomes

  • Welldeveloped problem solving and decisionmaking skills
  • High attention to detail
  • Advanced organisational and planning skills
  • Strong written and verbal communication skills
  • Resilience and perseverance
  • Strong customer service ethic
  • Negotiation and influencing skills
  • Initiative and an innovative approach to case management

Required Expertise

  • Claims management experience in the Victorian workers' compensation scheme, ideally in return to work case management, Allied Health background in Nursing, Physio or Occupational Rehabilitation
  • Knowledge of medical and paramedical terminology and procedures,
including the forms of treatment applicable to injuries

  • Strong working knowledge of the Accident Compensation Act 1985 and
associated regulations

  • Ability and desire to work in a team environment.
  • Flexibility and ability to adapt to change
  • Intermediate to advanced knowledge of ACCtion and Novus

About DXC
DXC provides policy and claims management services to government and organisations across Australia. Previously known as Xchanging, we support organisations and those injured at work throughout the entire claims process. Based on decades of experience our policy and claims teams have an impressive track record of reliable service.

DXC is committed to building better futures for our customers, colleagues, the environment, and our communities. We take care of each other and foster a culture of inclusion, belonging and corporate citizenship.


At DXC, our more than 130,000 employees in 70-plus countries are entrusted by our customers to deliver what matters most.


Flexible working arrangements
Our 'people first' mindset offers the ultimate in work flexibility.

We take a virtual first approach and our teams are spread across multiple geographies delivering a broad range of customer services.

We tailor working arrangements which work for our people.

Employee Benefits


As an employer of choice, our "people first" philosophy means we offer competitive remuneration, benefits, training and career opportunities that reflect our commitment to improving the lives of our employees, and the communities in which we live and work.

Some of these include;

  • Extensive resources to support your onboarding and continual development including DXC University
  • DXC Recognition, our global virtual platform that fosters a culture of appreciation and celebration with realtime reward and recognition
  • We know that great people refer great people. We will reward you when you bring your friends and family to work at DXC
  • More time to do the things you love with flexible leave options, including purchased leave
  • Take time to give back with charitable and emergency services volunteer days
  • Wellbeing matters to us and our Employee Assistance Program is there to support you and your family
  • And of course, all the basics; novated leasing, discounted health insurance, paid parental leave and many other discounts
DXC is committed to building better futures for our customers, colleagues, environment, and communities. We take care of each other and foster a culture of inclusion, belonging and corporate citizenship. We put this to action developing and implementing societal initiatives within our Social Impact Practice.

In return, we agree to ensure a hiring process that is enjoyable, thorough, and fair.

We strive to provide an environment that lets you thrive and show off the very best version of yourself, while learning about us at the same time.

  • Mobile Case Manager

    2 weeks ago

    Melbourne, Victoria, Australia EML Group Full time

    Mobile Case ManagerEML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey. We continue to experience ongoing growth and now have over 4,000 dedicated employees. We foster a learning culture that allows for us to...

  • Mobile Case Manager

    1 week ago

    Melbourne, Victoria, Australia EML Full time

    EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey. We continue to experience ongoing growth and now have over 4,000 dedicated employees. We foster a learning culture that allows for us to continually invest in our...

  • Case Manager

    2 weeks ago

    Melbourne, Victoria, Australia Toll Group Full time

    Company DescriptionGlobal Logistics provides sophisticated supply chain solutions, from end-to-end or part solutions, warehousing and distribution to dedicated transport solutions, across the globe and to some of the most remote corners of the world.Government & Defence provides specialised logistics expertise, including relocation services. We work with...

  • Case Manager

    1 week ago

    Melbourne, Victoria, Australia Austin Health Full time

    Location:Melbourne | Northern MetropolitanJob type:Full timeOrganisation:Austin HealthSalary:Salary not specifiedOccupation:Community Services, Health and Allied Health, Other, Medical, Nursing, Aged CareReference: 51123Role: Case Manager MSTS (Mobile Support and Treatment Service)- **Contribute significantly to the mental health support of individuals and...

  • Senior Tunnel Engineer

    1 week ago

    Melbourne, Victoria, Australia CaSE International Full time

    CaSE Contractors is a globally experienced team of specialists who provide civil and structural engineering expertise highly sought after by government and infrastructure industry clients. We work in partnership with a variety of delivery agencies to provide technical support across all project stages and work closely with our clients to provide oversight on...

  • Customer Success Manager

    2 weeks ago

    Melbourne, Victoria, Australia Dusk Mobile Full time

    Melbourne CBD (Innovative Australian head quartered, fast growing Saa S company looking for entrepreneurial talent to grow our local presence.)Company Information Dusk Mobile is a successful collaborative work management Saa S company, focused on delivering automation, visibility and efficiencies through our industry leading platform.The Dusk Mobile team...

  • Customer Success Manager

    2 weeks ago

    Melbourne, Victoria, Australia Dusk Mobile Full time

    Melbourne CBD (Innovative Australian head quartered, fast growing SaaS company looking for entrepreneurial talent to grow our local presence.)Company InformationDusk Mobile is a successful collaborative work management SaaS company, focused on delivering automation, visibility and efficiencies through our industry leading platform.The Dusk Mobile team...

  • Case Manager

    2 weeks ago

    Melbourne, Victoria, Australia Toll Group Full time

    About Toll GroupAt Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and...

  • Case Manager

    1 week ago

    Melbourne, Victoria, Australia Toll Transport Pty Ltd Full time

    About Toll GroupAt Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets,...

  • Mobility Specialist

    1 week ago

    Melbourne, Victoria, Australia Jetstar Full time

    Join our Airport and Customer Technology team:Permanent full-time opportunity based in Melbourne or Sydney:- Access to a range of employee benefits, including our staff travel programJoin the Jetstar team at a pivotal moment in our history as we embark on a new era of low fares travel. As we emerge from the pandemic, the outlook for our domestic and...

  • Automation Mobile QA

    2 weeks ago

    Melbourne, Victoria, Australia Infosys Singapore & Australia Full time

    Infosys Consulting is the worldwide management and IT consultancy unit of the Infosys Group (NYSE: INFY), a global advisor to leading companies for strategy, process engineering and technology-enabled transformation programs. We partner with clients to design and implement customized solutions to address their complex business challenges, and to help them in...

  • Refuge Case Manager

    1 week ago

    Melbourne, Victoria, Australia Melbourne City Mission Full time

    About the Opportunity: MCM (Melbourne City Mission) is a leading community services organisation that innovatively works alongside thousands of Victorians and their communities to overcome barriers experienced through Homelessness, Early Years, Disability, Palliative care, Early Childhood Intervention Services and Education. The Homelessness, & Family...

  • Opportunities for Case Management Associates and

    1 week ago

    Melbourne, Victoria, Australia Toll Group Full time

    Company DescriptionGlobal Logistics provides sophisticated supply chain solutions, from end-to-end or part solutions, warehousing and distribution to dedicated transport solutions, across the globe and to some of the most remote corners of the world.Government & Defence provides specialised logistics expertise, including relocation services. We work with...

  • Opportunities for Case Management Associates and

    2 weeks ago

    Melbourne, Victoria, Australia Toll Group Full time

    Company DescriptionGlobal Logistics provides sophisticated supply chain solutions, from end-to-end or part solutions, warehousing and distribution to dedicated transport solutions, across the globe and to some of the most remote corners of the world.Government & Defence provides specialised logistics expertise, including relocation services. We work with...

  • Case Manager

    2 weeks ago

    Melbourne, Victoria, Australia Austin Health Full time

    Location: Melbourne | Northern MetropolitanJob type: Part timeOrganisation: Austin HealthSalary: Salary not specifiedOccupation: Community Services, Health and Allied Health, Other, Medical, Nursing, Aged CareReference: 51504Austin Health is the major provider of tertiary health services, health professional education and research across 3 campuses in the...

  • Case Managers

    1 week ago

    Melbourne, Victoria, Australia Fisher Leadership Full time

    Join high profile organisation that has the imprimatur to implement sweeping reform. Establish safe and supportive processes and practices. Provide expertise and professional advice, analysis and support.The PositionAmbulance Victoria (AV) is committed to creating a safer, more inclusive and more equal workplace based on recommendations from the Victorian...

  • Case Manager

    1 week ago

    Melbourne, Victoria, Australia Georgina Martina Inc. Full time

    About the roleCase Manager Specialist Family Violence Service Crisis Accommodation and Case Management. 0.8 EFT some on call hours required (mínimal). 12 month contractThe role of the Case Manager is to provide family violence risk assessment, safety planning, advocacy and holistic case management support to victim/survivors (inc. children and your people)...

  • Case Manager

    2 weeks ago

    Melbourne, Victoria, Australia Austin Health Full time

    Location: Melbourne | Northern MetropolitanJob type: Part timeOrganisation: Austin HealthSalary: Salary not specifiedOccupation: Health and Allied Health, NursingReference: 47188Austin Health is the major provider of tertiary health services, health professional education and research across 3 campuses in the northeast of Melbourne and state-wide. Austin...

  • Case Manager

    2 weeks ago

    Melbourne, Victoria, Australia Total Claims Solutions Full time

    MelbourneThe RoleAs an experienced Case Manager, you will manage a portfolio of claims while maintaining effective working relationships with key stakeholders to drive a successful return to work outcome.You will manage cases in their entirety as the primary contact, collaborate with injured workers and health professionals, ensure claims guidelines and...

  • Global Mobility Manager

    2 weeks ago

    Melbourne, Victoria, Australia Alchemy Global Talent Solutions Full time

    We are looking for an experienced Global Mobility professional to join our client's International Mobility team.The role will be responsible for managing the Global Mobility team, helping to facilitate the Global Mobility program for assignees across APAC. Alongside this, you will also help to shape and design new Global Mobility policies, procedures, and...