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Account Manager

3 months ago

Shire of Cardinia, Australia Holcim Participations (Australia) Pty Ltd Full time
  • Supporting the business deliver exceptional results.
  • Working for the world's leading sustainable building materials company
  • Competitive remuneration package with base salary and eligibility to the Bonus and Rewards Structure, 14 % superannuation, and TOT vehicle.

Holcim:

As a global leader in innovative and sustainable building solutions, Holcim are enabling greener cities, smarter infrastructure and improving living standards around the world. With sustainability at the core of our strategy, we are becoming a net-zero company, with our people and communities at the heart of our success. We are driving circular construction as a world leader in recycling to build more with less. It's all thanks to our 70,000 talented people around the world who are passionate about building progress for people and the planet through four business segments: Cement, Ready-Mix Concrete, Aggregates and Solutions & Products.

Holcim people are passionate about finding better ways to build. They embrace innovation and improvement with a pioneering spirit. They work as trusted partners, creating better solutions and experiences for their customers, communities, and colleagues.

The Holcim Experience:

At Holcim, there is endless opportunity for you to play your part. Whether you're in a technical, managerial, or frontline role, you can shape a career that works for you. With us you'll have the chance to embrace the passion we share for our planet. You'll be encouraged to seek out diverse perspectives, share your ideas and build the skills and connections you need to perform at your best. Because it's only when we work together in a culture where everyone thrives, that we can build the world we all want to live in. To find out more,

The Opportunity:

In this role you will be responsible for the Aggregates sales across your territory in a true end to end account management role.

Based out at Pakenham / Tynong or Lang Lang, this role will be covering our Aggregates and Sand portfolios, and you will deliver the agreed sales targets and business goals within the assigned accounts through maintaining a structured contact plan that is continually tailored to establish and improve relationships with new and existing customers. You will also develop key account & segment strategies aligned with key customer objectives & trends.

Duties and responsibilities:

  • Build relationships and identify opportunities to supply construction materials.
  • Generate and convert new leads.
  • Build brand loyalty and maximise revenues.
  • Develop and maintain a structured customer contact plan within the allocated accounts in line with allocated budget targets.
  • Maintain and enhance positive working relationships with assigned customers to build customer loyalty.
  • Identify and follow up all new business, product and/or project opportunities within the existing customer base.
  • Resolve customer issues, disputes and/or complaints, both onsite and offsite, in a prompt and professional manner
  • Enrol relevant internal staff and ensure accountabilities are clearly defined to resolve the issue satisfactorily.
  • Proactively promote the full product and service range within your territory to maximise up-sell and cross-sell opportunities.
  • Maintain an accurate and up to date customer database.
  • Maintain an understanding of the market changes, trends, opportunities, risks and competitive activity within the allocated territory.
  • Develop and maintain a positive working relationship with all relevant internal staff that impact on the customer experience.

About you:

  • Previous experience in B2B sales ideally in the building materials or construction sectors is an advantage.
  • Ideally an understanding of the Quarrying/ Aggregates / Concrete industry
  • Relevant tertiary qualifications are an advantage but not essential.
  • Well-developed interpersonal skills and be able to build rapport.
  • Able to find ways to put together solutions that add value for your customers.
  • High proficiency in word, excel, Powerpoint, SAP and other systems required to do the role effectively.
  • Strong team player with strong interpersonal and communication skills
  • Understanding of the importance of and ability to effectively communicate and build relationships within the Aggregates business.

This is an outstanding opportunity to join our high performing team and to contribute to our world leading business.

Why Holcim?

At Holcim we offer an inclusive environment, where our people feel comfortable bringing their authentic self to work. We offer a high-performance workplace empowering problem solvers, creative thinkers and innovators to seek combined perspectives and voice opportunities to go further and faster. Our workplace is a safe environment where individuals can be themselves and where we promote a diverse workforce.We are an equal opportunities employer, making no distinction on the basis of race, national origin, gender, gender identity, sexual orientation, disability or age. People are treated fairly at work - respecting and supporting human rights and non-discrimination. This is rooted in the values and standards set out in the Holcim Code of Business Conduct.

We don't just offer jobs - we offer long term careers with a deep and diverse structure which affords a great number of cross functional pathways available as you progress your career so if you're ready to take your career to the next level and join our dynamic team of professionals, we want to hear from you.

Apply now

Candidates must hold valid Australian work rights with no restrictions on employment duration or hours.

Holcim will not acceptunsolicitedresumesfrom third party recruitingagenciesin response to job postings.

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