Regional Business Manager

2 weeks ago

Sydney, New South Wales, Australia ACM Recruitment Full time
Regional Business Manager (Audiology - Sydney, NSW)

AUD per annum, Allowance + Bonus'

Regional Business Manager (Audiology - Sydney, NSW)

ACM Healthcare is the only Australian Recruitment Agency which has a division which specialises within the Hearing Industry. We work with a Myriad of Audiology Providers, Manufacturers and Independently owned organisations across Australia & New Zealand.

We are excited to be recruiting for an Regional Business Manager (Audiology - Sydney, NSW)for a NationalAudiology Provider. You will have full headcount and P&L accountability for 20 clinics across Sydney with responsibility forrevenue growthandexceptionalemployeeandcustomerexperience.

  • Full-Time role
  • Generous remuneration package between $110,000 to $120,000+ Superannuation+Travel Allowance + Bonus'
About the company
Reputable Global organisation within Retail Healthcare specialising in Audiology – One of Australia's leading Audiology Providers.

About the role
As the Area Manager you will be responsible for 20 clinics across the Sydney region supporting a team of Audiologists, Audiometrists (Clinicians) andCustomer Service Officers(Admin). Having priorexperience ofmulti-site retail management is a must.You'll be comfortable using sales data and analytics to generate insights and make important decisions that affect sales. You'll be the person that brings energy to your team - whether you're leading teams, collaborating with others or engaging the local community.

Having the experience to manage financial budgets to a profitable outcome and extensive people management your role will also include the following but not limited too:
  • Achieve revenue targets
  • Ensure delivery of world class operating and business performance including clinical excellence
  • Provide extensive leadership and motivation to teams
  • Develop and implement marketing and community strategy
  • Achieve business development targets including new clinic rollout plans
  • Providing ongoing support by way of presence within each clinic location (travel required)
Key accountabilities:
Direct Reports
  • Leadership & Engagement:Provide leadership, coaching, and development to employees, including recruitment, performance reviews, succession planning, and fostering a positive work environment aligned with Demant values.
  • Clear Expectations & Accountability:Establish a framework for empowering direct reports to execute business initiatives, achieve KPIs, and promote continuous learning.
  • Onboarding & Continuous Development:Partner with trainingto drive hiring, onboarding, and upskilling of Clinician & Hearing Care Coordinators to ensure they have the necessary skills for client care, service excellence, and commercial success.
Drive Business
  • Budget & Sales Execution:Contribute to and manage the annual sales budget, lead sales strategy implementation, and analyse performance to identify opportunities and challenges.
  • Market Insights & Share Growth:Understandthe local market, client trends, and opportunities to maximize business success, including increasing local market share throughtailoredmarketing, GP engagement, and business development activities.
Operational
  • Workforce Planning:Maintain staffing levels in line with client demand for productivity and performance.
  • Management Schedule:Implement a structured schedule across direct reports focused on commercial, and clinical excellence.
  • Client Experience:Ensuresuperiorclient experiences, clinic presentation, uniform standards, and compliance with business processes.
  • HR Management:Address staff concerns promptly and effectively in line with company policies, seeking HR or managerial support when necessary.
  • Reporting & Compliance:Manage day-to-day operations using reports, assess results, and ensure compliance with standards, regulations, company policies, and legal requirements.
You will be successful in this role if you have:
  • Outstanding leadership skills:Proven experience in leadership with direct involvement in motivating and developing a team to achieve key sales objectives.
  • Exceptional customer service delivery:Experience in fostering a culture focused on delivering exceptional customer service.
  • Geographically dispersed team leadership:Experience in leading teams dispersed across multiple locations to collaborate effectively.
  • Strategic and operational responsibility:A proven track record of following an existing operating model, with significant experience in sales planning, execution, and management within a defined territory.
  • Financial acumen:Knowledge of business and financial concepts, including key retail performance metrics, sufficient for extracting and interpreting information to inform business decisions, as well as audiological knowledge.
  • Strong IT capability:Excellent command of IT systems and tools
  • Effective communication:Professional verbal and written communication skills, with confident and influential communication and presentation abilities.
  • Commercially driven:Commercially minded with experience initiating and supporting company initiatives to drive commercial outcomes. Demonstrated ability to achieve key sales targets and objectives.
  • High degree of flexibility:Demonstrated flexibility and successful integration in high-change environments and with new business applications.
  • Valid Australian driver's license:Required.
About ACM & your potential consultant

Christian Sagun is a specialist Audiology & Audiometry Recruitment consultant working within ACM Healthcare's Hearing Health Division. ACM is an Australian healthcare recruitment agency specializing in in Allied & Primary Health. See more on ACM & Christian on LinkedIn:

Would you like to know other opportunities out there?Answer this short questionnaire to fast track your application:

- Which state/area are you currently located in?
- Which state/area do you want to work in?
- What pay rate are you looking for?
- When are you available for work, locum OR perm?

Contact ChristianSagun directly on to discuss this role further or any of the above roles. Alternatively, you can email Christianon [email protected]

Not your desired location?ACM Healthcare are recruiting heavily for Audiology Providers all across ANZ - Reach out for information on vacancies near you

Want to know more? Visit us at
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